Sales Support Executive

Wall Street English

12-14 tr VND Hồ Chí Minh Chưa yêu cầu kinh nghiệm Hạn nộp 21/11/2026

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Mô tả công việc

  • 1. Customer/Prospect Appointment & Scheduling ·       Key responsibility to schedule, arrange and monitor customer appointment across center & country level. ·       Ensure appointment distribution rule complies with Commercial Policy. ·       Ensure accuracy and punctuality appointment distribution and appointment re-allocation. ·       Utilize internal tools such as MS Bookings and HubSpot to deliver task assignments. ·       Proactive collaboration with internal stakeholders (etc.
  • Tele Marketing Team and Center Head of Sales) for appointment adjustment, appointment re-scheduling, appointment cancellation or urgent requirements according to actual business requirements (etc. early customer intake requests). ·       Ensure monthly staffing plan per center and individual level is reflected accurately in MS Bookings. ·       Monitor Zoom sessions and assist customers during Sales consultations (appointment checks, center notifications, customer movement, etc.).   2. Monthly Collections Activities: ·       Key responsibility to deliver monthly recurring collections activities at center & country level. ·       Ensure accuracy and punctuality to deliver net collection target requirement. ·       Support Sale Coordinator to monitor overdue payments, collection status, collection objections & resolved actions. ·       Support Sale Coordinator to manage and investigate monthly terminate/defaults cases across centers & country level. ·       Maintain & ensure up-to-date monthly collection and termination reports. ·       Escalate process gaps with solutions when required.
  • 3. Sale Administration ·       Send customer information and test materials to Sales Team upon center request. ·       Transfer deals and create test assignments for Sale Team when requested. ·       Update the Sales Assigning List and Milestone Race based on milestones and monthly performance. ·       Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely delivery on production (sales materials, kick-offs, vouchers, signage, gifts, OOH activities, BU MKT payment request). ·       Support BU activities, including logistics arrangements and payment activities for sales initiatives, events, and town hall meetings. ·       Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely completion and accuracy on monthly payment request for Sales & MKT payment request.

Yêu cầu ứng viên

  • Minimum 2-3 year experience in Sale Admin/Sale Coordinator      ·      Demonstrate intermediate fluency in English (WSE Level 8+) ·      Good at customer management, appointment management & basic data management ·      Understand CRM systems (HubSpot, Superset, MS Bookings) ·      Good at Sales operations process ·      Basic financial understanding (commission, revenue, payment tracking) ·      Customer service driven and business-oriented ·      Cross-functional coordination ·      Communication & stakeholder management ·      Problem solving ·      Organization & time management ·      Communication & Stakeholder Management ·      Accountability

Thông tin tham khảo

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Nguồn: CareerViet · đăng 22/10/2026

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Sales Support Executive

12-14 tr VND

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