Mô tả công việc
- Add information for job order/sample on system based on information of application, quotations, emails, pictures, Lab request form ect.
- Issue/send the (preliminary/official) reports to clients after they are reviewed/checked/approved by designated persons. Revise reports as per client requirements.
- Follow turn around time of test results and ask Lab to send them on time
- Answer client questions concerning test reports by gathering information from related sections
- Update technical knowledge about parameters, methods, regulations of food testing in order to issue test reports to meet client's expectation
- Support clients to check the specs, MRLs or market regulations of their samples whether their samples are pass or fail
- Explain the results, and answer client's concerns of test reports by working with related departments (if needed)
- Take note of client's rules and follow accordingly
- Receive client's complaints and follow up with related departments until they are closed.
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.)
- Other tasks as requested by Team Leader/ Supervisor/ Manager (For senior report staff) Support report leader to check report/ or support team member to solve client's concerns if possible
Yêu cầu ứng viên
- College graduation with related background (Analytical chemistry/Food/Chemitry/Biotechnology/Microbiology)
- English level B or equivalent
- Good communication and problem solving skills
- Typing and computer skills
- For senior report staff: At least 2 years of experience in same field at SGS Food laboratory or other labs
Thông tin tham khảo
- Thị trường tại Cần Thơ
- 419 tin đang mở từ 171 doanh nghiệp. Xem việc làm tại Cần Thơ
- Nguồn tin
- Nguồn: CareerViet · đăng 26/10/2026
Vị trí tương tự
Xem tất cả việc làm
Nhân viên Hành chánh - Lễ tân/ Admin - Receptionist Officer (Temporary 6 months)
Trung tâm Thương mại SC VivoCity
Đăng 23/09/2026