Principal/Director of Product - Seller Portal/Seller Experience

Interested in a high impact role - where you solve real world problems your customers are facing? Product management at Tiki is all about leveraging technology to provide the best experiences for our customers and sellers.

Seller portal team at Tiki owns and operates the web and app based portal that our sellers use to conduct their business of selling on TIki. Core use cases our portal supports can be broken down into sign-up, adding listing, activating listing, shipping orders, managing customer communication and managing accounting and getting paid. Our mission is to build out a self-service, easy to use workflows and user experience that powers all of these use cases. Our goal is to gradually build out a pluggable, scalable architecture that over time will not only scale for large no of sellers but also start supporting suppliers via same product. Our team is the best place to get first hand view into seller ecosystem of Vietnam.

Responsibilities

• Think strategically and creatively to gather insights and help refine the product vision and metrics based on product data and user research.

• Define, scope, ship, and measure features, and use rapid cycles to iterate and learn. Identify user needs and market dynamics, and use these to inform the strategic direction.

• Create simple, intuitive yet efficient user experiences  (primarily mobile) that make customers smile by guiding designers

• Develop and prioritise a feature roadmap, working with engineering and business, execute the roadmap.

• Communicate with cross-functional teams (legal, sales, marketing) and work with go-to-market stakeholders to launch features.

Basic Requirements:

• Bachelor's degree in computer science/engineering or analytical discipline

• 4 years of product management or related experience

• Proven track record of product launches in mobile first environment

• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment, and to evolve product strategy based on research, data and industry trends; excellent problem-solving, organizational and analytical skills

• Demonstrated expertise Mobile/PC UX latest design patterns and methodologies

• Be entrepreneurial, driven, passionate and sincerely empathetic

• Basic to demonstrated knowledge of using AI/Machine Learning to solve customer problems

Preferred Requirements:

• Full cycle product building experience in consumer internet/marketplace companies/startups

• Preferred: First hand experience building UX and products in mobile first markets

• Ecommerce/Marketplace product and business experience

• Insurance, Travel opportunities, Incentive bonus, Health checkup, Training & Development, Salary review, Laptop, Allowances, Employee Shuttle Service, Uniform, Business Expense, Seniority Allowance, Annual Leave, Sport Club