Operations Management Trainee (Data Analyst, 2 wheels )

Get to know the Role:

• Identify areas for drivers’ KPI improvement
• Evaluate the driver service experience
• Develop and maintain excellent relations with new and existing drivers resulting in increased total online driver, active driver and completed jobs
• Design programs to win back, reward and retain drivers

The day-to-day activities:

• Work closely with senior management to plan, develop and execute high- level projects that will visibly be taking Grab to the next level
• Use live data to explore potential opportunities for potential new business or ways to enhance current practices; and in new territories where data is not available, you’ll get on-the-ground and get your hands dirty
• Execute initiatives (most of the time your very own) to create solution; making operation processes more polished and streamlined
• Learn and share with your peers and superiors in an environment where your ideas will be heard – as long as you are willing to follow through and make it happen!

The must haves:

• Bachelor Degree or above in Business Administration, Marketing, Digital Marketing, Information Technology or related field.
• 0-5 years working experience
• Very Good English proficiency
• Strong analytical and decision making skills
• Excellent communications and presentation skills
• Passion and energetic
• Excel in a fast-paced environment
• Examples of leadership within professional or school environment
• Thrive in a team environment, but can work independently as well