OPERATIONS DIRECTOR - F&B
Mô tả công việc
- D1 CONCEPTS – MULTI-BRAND RESTAURANT GROUPD1 Concepts is looking for an experienced
- Operations Director to lead and elevate operational performance across our restaurant portfolio, including San Fu Lou, Dì Mai, SENS, and Sorae.This is a senior leadership opportunity for a commercially driven F&B professional who can translate business strategy into operational excellence, build high-performing teams, and drive sustainable growth across multiple restaurant concepts.
- KEY RESPONSIBILITIES
- Multi-Brand Operations LeadershipOversee end-to-end operations across multiple restaurant brands and locations, ensuring consistency in service quality, food standards, and guest experience.
- Develop and execute operational strategies aligned with business objectives and brand positioning.
- Establish and continuously improve SOPs, operational controls, and performance standards.
- Business Performance & ProfitabilityTake ownership of operational KPIs, including revenue, P&L performance, labor productivity, food costs, and profitability.
- Drive cost optimization, operational efficiency, and sustainable business growth.
- Analyze performance trends and implement actionable improvement plans.
- People Leadership & DevelopmentLead, coach, and develop Area Managers, Restaurant Managers, and operations leadership teams.
- Build succession plans, strengthen leadership capabilities, and foster a culture of accountability and continuous improvement.
- Partner with HR to optimize workforce planning, talent development, and employee engagement.
- Business Expansion & Cross-Functional CollaborationLead operational readiness for new restaurant openings, renovations, and expansion projects.
- Collaborate closely with Culinary, Marketing, Finance, HR, and other functions to deliver business priorities.
- Ensure compliance with food safety, hygiene, labor regulations, and internal policies.
Yêu cầu ứng viên
- REQUIREMENTS
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- At least 10 years of experience in F&B or hospitality operations, including significant experience in senior multi-unit or multi-brand leadership roles.
- Proven track record in managing restaurant operations, driving profitability, and leading large-scale teams.
- Strong understanding of P&L management, cost control, operational KPIs, and service excellence.
- Experience in full-service dining, premium casual dining, or upscale restaurant concepts is highly preferred.
- Strong strategic thinking, commercial acumen, problem-solving, and stakeholder management skills.
- Excellent leadership and communication skills; professional English proficiency is preferred.
Thông tin tham khảo
- Thị trường tại Hồ Chí Minh
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- Nguồn tin
- Nguồn: CareerViet · đăng 01/11/2026