Marketplace Field Ambassador

• A. Field Execution & Territory Management
• Execute daily field visit plans to achieve a minimum target of 18 pharmacy visits per day according to approved routing plans.
• Build, update, and manage the database of active and prospective pharmacy clients within the assigned territory.
• Establish and maintain strong, long-term working relationships with pharmacy owners, pharmacists-in-charge, and key decision-makers.
• B. Onboarding & Driving Marketplace Orders
• Introduce the core features, key benefits, and exclusive promotions of the EZ Rx Marketplace app to pharmacies.
• Guide pharmacy owners and staff through app installation, account registration, navigation, product search, and order placement.
• Persuade pharmacy owners to transition from traditional ordering channels to digital purchasing on the EZ Rx platform.
• Promote promotional campaigns, combo deals, new product launches, and loyalty reward/discount schemes available on the platform.
• C. Customer Support & Post-Sales Service
• Gather feedback, address inquiries, and resolve basic technical or order issues encountered by Customers, coordinating with Customer Service Team, Operation, Technical team… when necessary.
• Assist Sellers in tracking order status, delivery schedules, and payment processes.
• Ensure a smooth user experience to maximize repeat orders and customer retention rates.
• D. Reporting & Market Intelligence
• Accurately record daily call logs, visit outcomes, and generated orders into Report at the end of each working day.
• Submit periodic reports (daily/weekly/monthly) to the Manager regarding territory performance, KPI completion (number of visits, new activated accounts, GMV/order value).
• Monitor competitor activities, market trends, and customer feedback to propose improvements for the app and commercial strategies.

A. Education & Experience

• College or Bachelor’s degree in Pharmacy, Business Administration, Economics, Marketing, or related fields.
• 06 months to 2 years of experience as a Medical Representative (MedRep), Field Sales Representative, B2B Sales Executive, or FMCG Sales Representative.
• Prior experience with digital platforms, B2B E-commerce, or retail pharmacy networks is highly preferred.
• B. Skills & Competencies
• Communication & Persuasion: Excellent verbal communication and negotiation skills with the ability to change buying habits.
• Time & Territory Management: Energetic, physically fit, and committed to meeting the daily operational target of 18 pharmacy visits.
• Tech-Savviness: Proficient in using smartphones, mobile applications, and CRM/Sales management tools.
• Self-Motivation & Resilience: Strong sense of accountability, proactive attitude, and ability to perform well under sales targets and coverage pressure.
• C. Other Requirements
• Personal vehicle (motorbike) and a valid driver's license.
• Willingness to travel extensively within the assigned territory
• BENEFITS & REMUNERATION
• Competitive Income: Base salary + Transportation/Phone allowances + Monthly/Quarterly Performance Incentives (KPI/Sales Bonus).
• Insurance & Healthcare: Full coverage for Social, Health, and Unemployment Insurance per Labor Law, plus premium private health insurance package.
• Work Environment: Dynamic, innovative, and tech-driven environment leading digital transformation in the pharmaceutical industry.
• Training & Development: Comprehensive onboarding and continuous training programs on product knowledge, B2B sales skills, digital tools, and territory management.