Manufacturing Quality Support (Nhân viên hỗ trợ chất lượng)_Open for Fresher

Essential Functions/Responsibilities

• Quality Ownership – Take shared responsibility for quality metrics within the assigned production area.
• Cross-Functional Collaboration – Work closely with production supervisors, product, tooling, process, and maintenance techs, as well as Customer Quality Engineers (CQEs) to drive quality prevention and improvement initiatives.
• Data Analysis & Improvement Planning – Support MQEs in the activities of tracking and monitoring quality metrics, analyzing data trends, and developing action plans for continuous improvement.
• Issue Investigation & Resolution – Collaborate with supervisors, engineers, and CQEs to investigate internal and external defects or reported issues, identify root causes, implement corrective actions, and track progress until resolution.
• Quality Standards Guidance – Provide guidance to operators and supervisors on maintaining quality standards.
• Documentation Updates – Develop, maintain, and/or coordinate the creation of or updates to applicable documentation.
• In-Process Audits (IPA), Inspections, and Floor Walks – Conduct in-process audits per standards and requirements.
• Perform directed in-process inspections on specific orders, part numbers, or processes as determined by the Quality Department.
• Verify adherence to product specifications, proper procedures, and data collection requirements for new and existing products (e.g., CQA, ASP, and New Products).
• Also, lead manufacturing floor walks or Gemba walks.
• Quality Reporting & Communication – Support MQEs in preparing the End-of-Month (EOM) Quality Update following the standard template.
• Update weekly quality metrics and share Quality Performance (QPs) updates on the Production Communication Board.
• Material Containment & Issue Management – Identify and implement containment measures for affected materials when necessary.
• Manufacturing Floor Support – Act as a liaison between Manufacturing and other support groups (Tooling, Engineering, Sales, etc.), as well as different manufacturing areas (Plating, Stamping, Molding, Automation, HDR, etc.).
• Training & Corrective Action Monitoring – Assist in training and monitoring production operators on specific quality concerns. Support documentation and verification of corrective actions.
• Skills Development – take up new responsibilities assigned by manager
• Additional Responsibilities – Occasional off shift coverage (if needed). “The responsibilities as defined are intended to serve as a general guideline for this position.
• Associates may be asked to perform additional tasks depending on strengths and capabilities.”

• 1. Having experience working in manufacturing (open for fresher)
• 2. Good at problem solving, investigation skills, detail orientation

3. Basic English communication

• 4. Be able to use Microsoft Software (Outlook, Excel, Word, Powerpoint)
• 5. Team player and must be able to work with multiple groups of people – Operators, Floor Mgr.’s, Engineers, etc.
• 6.  Working time: 3 shifts (Shift 1: 6am-2pm; Shift 2: 2pm-10pm; Shift 3: 10pm-6am), rotate every week, Mon-Sat
• You will get bennefit: · 2-month probation time with 100% salary. · 13th month salary · Performance bonus 2 times/year · Annual salary review · Health insurance for the employee, employees’ spouse, children, parents-in-law with a sum insured up to 165 million/year/person · Annual company trip · Transportation allowance/shuttle bus from HCM and Dong Nai areas · Month birthday gift from Trade Union/ Company · Gifts on special occasions (ex: women’s day, ,…) · Bonus on public holidays: International labor’s day, Independent’s day… · Seniority bonus up to 15 mil · 12 annual leaves/year + 12 public holidays/year .
• Internal/ External traning courses: Teamwork, Leadeship & Communication, Train the Trainer, DNA.....
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