IT Support/ IT Officer - Working in Ho Chi Minh Office

• At least one year of experience in a similar IT Support role, preferably in a retail or e-commerce environment.
• Excellent customer service skills, with the ability to communicate technical information to non-technical users.
• Solid understanding of IT systems and services, including networking, hardware, and software.
• Microsoft 365 Administration
• SharePoint Online Development & Management
• Microsoft Teams Support
• Digital Workplace Projects Implementation
• AI, Copilot & Process Automation
• Microsoft 365 End-User Support & Troubleshooting
• Strong team player with excellent communication and interpersonal skills.

1. JOB REQUIREMENT

• 1 years of experience in IT Operations, Microsoft 365 Administration, or Digital Workplace environments. Hands-on experience with one or more Microsoft technologies, including Microsoft 365, SharePoint Online, Microsoft Teams, Power Platform, or Power BI.
• Familiarity with AI solutions, Microsoft Copilot, automation tools, or low-code/no-code platforms is a strong advantage.
• Good command of English communication, with the ability to work with global teams, vendors, and technical documentation.
• Strong analytical and problem-solving skills, with the ability to identify issues, propose solutions, and drive continuous improvements.
• Proactive, self-motivated, and responsible, with a customer-focused mindset and the ability to manage tasks independently.
• Good teamwork and stakeholder management skills, with the ability to collaborate effectively across different business functions.
• 2. MORE INFORMATION * Probationary period: 2 months with fully-paid salary * Training opportunities: Internal training & Professional Center training (either domestic or overseas) * Age: Unlimited * Working time:  Mondays - Fridays (7:45AM - 4:45PM ) & Saturdays (8:30AM- 12:00PM) * Benefit: Salary: Negotiation, bonus and salary review once per year (depends on Company business and staff working performance). 12 days fully-paid  annual leave per year.
• Social and health insurance Holidays: 12 paid leave/year