Head of Human Resource

Our Beliefs

• We are changing the world by helping a billion unbanked consumers to get credit.
• We take big calculated risks and move insanely fast. Our journey is that of a rocket launching and high-speed global expansion. It's not for the faint-hearted.
• We only recruit the top 1% of each field, and let them figure out their roles, contributions, and meanings themselves.
• We expect each member to devote their hearts and minds to the common cause.

We are looking for a Head of Human Resources in our great office in Ho Chi Minh City, Vietnam. The Head of Human Resources is responsible to support the company process by taking care of all back office functions from :

• Human Resources: recruitment and selection; employee orientation; maintaining good working environment; managing employee relations; Plan employee training and development.
• Responsible in managing employment contract, company agreement, memorandum of understanding; or another legal matter needed in company.
• Procurement / General Affairs on daily basis.
• Develop and deliver a comprehensive Human Resources strategy that integrates and closely aligns with the business strategy.
• Build and maintain strong relationships with and work collaboratively across teams to identify and solve problems and achieve organizational goals.
• Lead talent acquisition efforts including sourcing, screening, and selecting quality hires through the various recruitment channels and external agency partners.
• Design and deliver HR processes and programs including performance management, employee compensation & benefits, career development and other processes.
• Be a visible, involved and engaged leader to employees throughout the organization.
• Coach people at all levels of the organization and support them in realizing their maximum potential.
• Ensure that all HR policies and programs are compliant with the regulatory requirements in each jurisdiction. Address any non-compliance matters on a timely and effective basis.
• Provide expertise and oversight in the following areas: employee on-boarding, off-boarding, and engagement; career development, performance management, coaching, compensation and rewards, employee relations, learning and development, and company compliance.

• Minimum of 15 year experience in same/related position in IT Software, Technology or FinTech field.
• Good command in English
• Experience working as HR generalist would be an advantage.
• Degree in Human Resources Management, Accounting, Management, Business Management, and Business Administration are preferred.
• Knowledge of Excel - (Manipulate data; create formulas; extrapolate data; present data in variety of format; import and export data).
• Strong organisational and workload management skills including the ability to prioritize own work and re-prioritize when necessary.
• Completer and finisher.
• Experience of procurement processes for smaller organisation.
• Experience of working with CRM and databases.
• Have a high stress tolerance, can work well under pressure and tight deadline

Compensation and Benefits

• Work and learn from one of the best and brightest technology teams in Vietnam
• Be part of a winning team with exponential growth regionally, experience recruiting world-class talents
• Work directly with top level managers and learn from the international group of experts
• Enjoy many company retreats in Vietnam and other countries
• Generous comprehensive optional health insurance package for family
• Free premium gym membership
• Free Grab to work
• Housing allowance if moved closer to office

About Us

• Trusting Social is a Fintech and AI company that pioneers alternative credit scoring for emerging markets using telecom data and other new data sources. We aim to provide 1 billion credit scores to the unbanked consumers who currently do not have access to formal credit. We target emerging markets worldwide, with the initial focus on Southeast Asia and India.
• In Vietnam, Trusting Social currently provides credit scores to 60 million Vietnamese consumers. Our customers include some of the largest banks and consumer finance institutions (FIs) in Vietnam. Having commercialized our solution in Vietnam, we are now expanding to other Asian markets including Philippines, Indonesia, India, Thailand and Bangladesh.
• Trusting Social is comprised of Ph.D. data scientists from Stanford Research Institute, Microsoft, IBM etc., and banking leaders from Goldman Sachs, Credit Suisse, and Barclays.
• We are the Winner of the Future of Money and Technology Summit 2014 and the Winner of Innotribe Startup Showcase Asia 2015. Founded in Silicon Valley, Trusting Social is now headquartered in Singapore, with R&D lab in Ho Chi Minh, Melbourne, and offices in Hanoi, Manila, Jakarta, New Delhi, Pune, Mumbai, Bangalore. Trusting Social is funded by top global venture capital firms.