Global Immigration Staff, Personal Advisory Services– Tax & Advisory Services

EY Vietnam was the first international auditing and advisory firm to have established a legally recognized 100% foreign owned company in Vietnam. We were awarded our license in 1992 and are committed to the long-term development of Vietnam and its people. We have offices in Hanoi, Ho Chi Minh City and employ over 1200 local and expatriate professional staff. We have a number of expatriates from United States of America, Europe, Australia, Japan, Korea, Malaysia, Singapore, and the Philippines as well as a large number of Vietnamese staff that have extensive experience in serving international clients locally in Vietnam and abroad. They are dedicated to providing the same level of professional service that our clients worldwide have come to expect.

Responsibilities:

• Ensuring to manage the file management for the in-charged accounts, it includes, but not limit to, BIT and NEOCASE entry, priority cases according to target employment start day, maintain hard and soft copy files, record agreed out of scope fees, ensure files are billed, raise issue to senior and manager if it is not within the normal frame work.

• Ensuring the application process , it includes, but not limited to, draft initial email, request administrator to support when necessary on filling and application management, draft email to reply or consult to applicants, host and home HR, monitor lodged application, work with authorities when necessary… filling and billing accordingly.

• Leading the administrator in monitoring the expiry dates and draft email to remind the relevant parties as the agreed timelines and/or general KPIs.

• Drafting the emails to coordinate with Global team, other EY offices to make the job done.

• Supporting the immigration compliance process including contributions improvement in this area. Following the administration process accordingly.

• Maintaining up-to-date records including preparation of client reports as directly by the Global Immigration team.

• Assisting managers/seniors in preparation of team training sessions.

• Participate in and contribute to attaining team goals.

To qualify for the role, you must have the following requirements

• Strong communication, organizational, administrative skills

• Proficiency in MS Office

• Attention to detail

• Ability to prioritise tasks and work both autonomously and as part of team

• Ability to multi-task and be flexible

• Excellent written & spoken English and Vietnamese

• Traveling within the country is required

Qualification/ Knowledge

• A bachelor’s degree, preferably with a degree in Economics, Law or Administration

• Previous experience in a professional support or administration role is an advantage

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.