Export Documentation & Customer Service Staff (CUS + DOCS)
Mô tả công việc
Job Description
- Handle customer service and documentation tasks for export shipments.
- Prepare, check, and complete all required export shipping documents accurately and on time.
- Follow up on shipment schedules and provide timely updates to customers.
- Coordinate with customers, shipping lines, overseas agents, and internal departments to ensure smooth shipment handling.
- Handle booking, shipping instructions, Bill of Lading (B/L), and other related export documents.
- Support customers and handle issues arising during the shipment process.
- Maintain and properly file shipment documents and records.
- Perform other duties as assigned by the Line Manager.
Yêu cầu ứng viên
Job Requirements
- At least 1–2 years of experience in Customer Service (CUS), Export Documentation (Docs), or a similar position in the Logistics/Freight Forwarding industry.
- Good understanding of export procedures and shipping documentation.
- Basic English skills, especially for reading and replying to emails, understanding shipping documents, and daily work communication.
- Chinese communication or reading skills is an advantage.
- Good computer skills, especially Microsoft Office.
- Good communication, coordination, and problem-solving skills.
- Careful, responsible, proactive, and detail-oriented.
- Benefits
- Salary: Negotiable, based on experience and qualifications.
- Social Insurance, Health Insurance, and Unemployment Insurance in accordance with company policy and Vietnamese labor regulations.
- Professional and friendly working environment.
- Opportunities for professional development and career growth in the Logistics/Freight Forwarding industry.
Thông tin tham khảo
- Thị trường tại Hồ Chí Minh
- 14.489 tin đang mở từ 3.403 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
- Nguồn tin
- Nguồn: CareerViet · đăng 24/09/2026