Customer Service Leader

• Deliver goods ordered from customers by the cooperation of each department.
  • When quality problems occur, correspond to it by cooperation with each department.
• Manage progress in cooperation with other bases such as Japan Headquarters and China (Japanese will be used).
• Allocate work to Vietnamese staff and do the guidance.
• Report to Manager in periodic meeting.

• Language skill (Japanese N2 level & English intermediate level).
• Customer response skill.
• Analyse the issue and creation report skill.
• Manage skill for subordinates.
• Who can communicate smoothly with each department.
• Who possesses the skill of document preparation with PC.

*Prefer

• Response-ability to customer.
• Who has trade, sales, purchasing skills.
• Leadership, teamwork, enthusiastic,responsibility.
• Who can manage,guidance and follow up.
• Having manager experience over 3 years.
• Who likes customer support.
• Who can works under pressure.

<Working time>

• Mon-Fri 8:00-17:00

<Holiday>

• Sat/Sun/National Holiday(it's depend on company working calendar.)

<Welfare/Allowance>

• Annual pay raise.
• Bonus(2 times/Jun.Dec).
• Commute Allowance.
• Full-time Allowance.
• Company trip.
• Commute insurance(MSIG).
• Bus Pick up service.
  • Route1:Dai Co Viet - Pham Ngoc Thach - Thai Ha- Thanh Xuan - Cao toc tren cao.
  • Route2:Lac Long Quan – Hoang Quoc Viet – Pham Van Dong – Cao toc tren cao.
• According to labor law

• Bonus(2 times/Jun.Dec),Company trip,Commute insurance(MSIG)