Customer Service

1. General Information

• Location: No. 39 - 41, D4 Street, Him Lam, Tan Hung Ward, District 7, HCMC
• Working hours (7h/day): Mon - Fri (9:00 - 17:30)
• Salary Range: 9.000.000 - 12.000.000 + Bonus

2. Responsibilities

• Receive customers enquiries and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations,...) on company's services related to start-up, bank account,...via chatbox, email, phone call by English
• Proceed customer orders as company's process (This task will be trained later)
• Follow up the running process to ensure the orders are delivered on time

3. Requirements

• Bachelor's degree of English Linguistics, Economics, Banking,...
• Fluent in English (4 skills)
• Good communication, negotiation, problem-solving skills
• Have basic knowledge of Economics, Finance, or International Banking is an advantage
• Be flexible, dynamic, detail-oriented, and willing to learn

4. Benefits

• Salary review: 2 times/year
• 13th month salary
• Bonus on National Holiday, Birthday
• Annual leaves: 12 days + birthday
• Social insurance, health insurance & unemployment insurance
• Team-building, Company trip, Noel, Charity, Halloween, YEP, Mid – Autumn,…
• A professional, dynamic, international working environment
• Self-served lounge with coffee, tea, snack, etc

• Đang tìm kiếm các ứng viên sẵn sàng làm việc vào các ngày trong tuần
• Không yêu cầu kinh nghiệm làm việc cho vị trí này