Clinic Receptionist
Medical Diag Center - CÔNG TY TNHH LAB GROUP INTERNATIONAL VIỆT NAM
Mô tả công việc
- Welcome, classify and guide customers. Receive booking information and respond to customer inquiries. Introduce and consult the product, service to customer.
- Input customer information into the Laboratory Information System (LIS)/Hospital Information System (HIS) and process payments.
- Update information about products and services, prices, promotional programs and events for customers.
- Manage and store customer records and related documents, ensuring the confidentiality of all data according to company regulations.
- Sharing customer data with other parties without proper permission from the company is strictly prohibited.
- Scheduling pre- and post-test consultations for customers (if applicable).
- Monitor and provide hard copy of results to customers according to the procedure.
- Handle customer questions, complaints accurately and professionally. Respond the phone calls and emails professionally (if applicable).
Yêu cầu ứng viên
- Verbal Communication, Strong customer service skills English communication is an advantage. Professional attitude and appearance.
- Proficiency in Microsoft Office and Hands-on experience with office equipment.
- Ability to be resourceful and proactive when issues arise Strong phone and complaints handle skills along with active listening.
- To be thorough and pay strong attention to detail, excellent organizational skills.
- Previous customer service experience, especially in particular healthcare sector, preferred
Thông tin tham khảo
- Mức lương phổ biến cho “Receptionist”
- 7,1 – 9,3 triệu/tháng, trung bình 8,2 triệu (159 mẫu tin, VietnamSalary). Tin này khoảng 9 triệu — cao hơn 9%. Xem chi tiết lương
- Thị trường tại Hồ Chí Minh
- 23.323 tin đang mở từ 5.191 doanh nghiệp. Xem việc làm tại Hồ Chí Minh
- Nguồn tin
- Nguồn: CareerViet · đăng 17/06/2026