Clinic Receptionist
Medical Diag Center - CÔNG TY TNHH LAB GROUP INTERNATIONAL VIỆT NAM
Mô tả công việc
- Welcome, classify and guide customers.
- Receive booking information and respond to customer inquiries.
- Introduce and consult the product, service to customer.
- Input customer information into the Laboratory Information System (LIS)/Hospital Information System (HIS) and process payments.
- Update information about products and services, prices, promotional programs and events for customers.
- Manage and store customer records and related documents, ensuring the confidentiality of all data according to company regulations. Sharing customer data with other parties without proper permission from the company is strictly prohibited.
- Scheduling pre- and post-test consultations for customers (if applicable).
- Monitor and provide hard copy of results to customers according to the procedure.
- Handle customer questions, complaints accurately and professionally.
- Respond the phone calls and emails professionally (if applicable).
Yêu cầu ứng viên
- Verbal Communication, Strong customer service skills
- English communication is an advantage.
- Professional attitude and appearance.
- Proficiency in Microsoft Office and Hands-on experience with office equipment.
- Ability to be resourceful and proactive when issues arise
- Strong phone and complaints handle skills along with active listening.
- To be thorough and pay strong attention to detail, excellent organizational skills.
- Previous customer service experience, especially in particular healthcare sector, preferred
Quyền lợi
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- Bảo hiểm premium 24/7
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Thông tin tham khảo
- Mức lương phổ biến cho “Receptionist”
- 7,1 – 9,3 triệu/tháng, trung bình 8,2 triệu (159 mẫu tin, VietnamSalary). Tin này khoảng 9 triệu — cao hơn 9%. Xem chi tiết lương
- Thị trường tại Hồ Chí Minh
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- Nguồn tin
- Nguồn: CareerViet · đăng 18/06/2026