Business Development Director

MAIN RESPONSIBILITIES

• Establish and be responsible for annual revenue target and develop strategies for driving sales growth across the business and to each sales individual

• Responsible for personal target and team target by initiating sales approach and develop sales volume/ KPI to international markets, including U.S.A, Australia and Europe

• Manage performance of team members, including sales target, sales revenue, incentive plan and reconciliation and human issues

• Proactively identify new business opportunities and propose long term plans in order for the organization to be well prepared for future changes and sustain on-going growth.

• Create Sales Team Action Plan to achieve weekly, monthly, quarterly target

• Provide training soft skills to sales team

• Handle and solve complaints from individual customer pipeline regarding to product quality, delivery time, debt collection

• Maintaining meaningful relationships with existing clients to ensure that they are retained

• Manage proposals, submissions and bids. Work with Marketing Department in developing materials and ways to promote business to new potential clients. 

• Coordinate with Operations to complete the service and meet the customers’ expectation

• Act as a key contact for all customer accounts and monitor customer satisfaction with existing clients to ensure service delivery 

• Provide market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas 

• Work with HR Department to ensure the recruitment and retention of highly motivated and well-trained staffs

• Responsible for handling other tasks assigned by Company 

JOB REQUIREMENTS

• At least 08 to 10 years' experience in the B2B sales, and/ or outsourcing, BPO, business services companies 

• At least 5 years in management role, from Manager to Director level

• Proven track record in business development, sales, or marketing experience with good achievements

• Strong management and leadership skills

• Excellent command of English  

• Excellent analytical, problem-solving, and decision-making skills and presentation skills

• Self-motivated, open-minded and result-driven, skillful in speaking, presentation, and problem-solving skills

• Willing to learn & act proactively to be part of a dynamic and fast-growing team

BENEFITS

• Negotiate salary

• 13th Salary, Sales commission, Performance bonus

• Annual salary review, Employee of the year award

• Birthday leave, Annual leave, Sick leave

• Medical Insurance, Yearly medical health check, Employee's birthday

• Training programs

• Seniority bonus, Referral bonus, Wedding, Funeral, New born baby

• Outing trip, Year End Party, Mid-Autumn, Chrismas event

About Innovature BPO

Innovature provides business and technology outsourcing services to clients in North America and Asian markets. We enable clients to become high-performance businesses and create long-term relationships by helping drive productivity and efficiency while delivering measurable results. Our commitment is to attract, develop and retain the best talents for our business, challenge our people, demonstrate “can-do” attitude and foster a collaborative and mutually supportive environment.

We have industry experts of offshore Accounting/ Finance and Call Center who are fluent in English, Chinese and Korean and experienced in international standards. We are committed to doing what we do best, which is, help our clients save money and achieve greater efficiency. In line with your business needs and goals, we provide you with BPO solutions that give you increased productivity. Our data entry, call center, accounting and IT services offer the business growth and competitiveness.

We have a diverse and multicultural team that includes both experienced and young professionals from Vietnam, Philippines, China and Korea who are dedicated to working together to provide you with the highest quality business process outsourcing solutions.