[BÌNH DƯƠNG NEW CITY] CHUYÊN VIÊN DỊCH VỤ KHÁCH HÀNG CÁ NHÂN – RETAIL CUSTOMER SERVICE OFFICER
Mô tả công việc
- Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
- Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
- Track, record, report, and store transactional information and special requests
- Provide a high level of customer service, offering answers and assistance with a smile
- Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
- Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
- Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
- Perform other related duties as necessary or assigned.
Yêu cầu ứng viên
- Bachelor’s degree in business, finance, or a related field
- Good interpersonal and communication skills in English, speaking Korean is advantage
- Good sense of numbers and computer skills
- Excellent communication, customer-service, and time-management skills
- Highly detail-oriented, with a strong work ethic, strong dedication to accuracy and efficiency, high responsibility in teamwork
- Skills for upselling and recommending products
- High self-motivated and committed
Thông tin tham khảo
- Mức lương phổ biến cho “Nhân Viên Dịch Vụ Khách Hàng”
- 7,1 – 10 triệu/tháng, trung bình 8,6 triệu (136 mẫu tin, VietnamSalary). Xem chi tiết lương
- Thị trường tại Bình Dương
- 1.900 tin đang mở từ 516 doanh nghiệp. Xem việc làm tại Bình Dương
- Nguồn tin
- Nguồn: CareerViet · đăng 11/10/2026