Air Freight Manager (Urgent)

Location: Hanoi

Salary: 2000 USD net 

I.    Job Description

• Responsible for managing air freight team daily operations (documentation, internal/external system, booking, capacity, terminal handling…)
• Handle full set of air cargo procedures and activities including consolidation arrangement, aircraft loading plan
• Liaise and build strong relationships with airlines and co-loaders.
• Communicate with other internal/external team to achieve a smooth operation processes
• Prepare and consolidate regular reports to Branch Manager

Detail:

• Ensure that goods are moved safely and efficiently
• Ensure enough space (by utilizing BSA/Charter or other commercial flights) for all booked bookings
• Ensure the team to issue all air cargo documents (HAWB, MAWB, Manifest, AMS…)  accurately as customer or airlines or agent’s instruction or SOPs
• Monitor the team to follow up (track and trace) the shipment from the start until it is delivered
• Ensure all sales & cost are accurately inputted into internal system (UFS) in time.
• Manage to negotiate airfreight rates/rate contracts and services with new and existing airlines.
• Develop and maintain strong relationships with carriers.
• Prepare and manage Capacity Plans: short term (Emergency) and long-term capacity plans.
• Work together with the gateways team to analyze and implement, when required, consolidation service opportunities for different trade lanes.
• Manage the Cargo Steering plan.
• Monitoring consolidation plan if the operation side utilizes space efficiently
• Follow up and measure company KPIs allocated for junior staff such as: Productivity, operation quality, compliance and adherence.
• Carry out staff performance reviews in line with the company’s procedures.
• Carry out inductions or training of new personnel

II.    Key Skills and Qualifications

• 7-10 years’ experience working in air freight field in foreign companies
• Solid knowledge of international freight forwarding.
• Good problem solving and negotiation skills
• Strong analytical, data analysis
• Good teamwork skills and strong self-motivation
• Good presentation skills by using multi IT tools or software
• Good organizational and time management skills with ability to manage multiple deadlines and set priorities
• Must be familiar with computer software programs e.g. Word, Excel, Power Point, etc.
• English at intermediate level or above (4 skills)
• Air Cargo IATA certification desirable.