66531 - Service Engineer (Mekong Delta)

Job Details

Position: Service Engineer (Mekong Delta)

Job Code: 66531

Responsibility

• Provide effective technical service to customers including installation, troubleshooting, maintenance, calibration, training, etc.
• This position is Mekong by home base. go directly to customer place in Mekong area

◇Work Planning

• Create annual targets & directions for this position along with superiors according to targets & plans of the Section.
• Create & implement personal development & growth paths based on Section's human resources development plan.

◇Technical Support

• Set up & install equipment /machines from the start until completing the commissioning.
• Probe the causes of malfunction to equipments/machines & liaise with customers in order to find a solution.
• Make recommendations for upgrades, service or repairs and perform maintenance on equipments/machines.
• Conduct training on how to use equipments/machines to customers or how to do operation, maintenance, etc.
• Periodically inspect equipments/machines.
• Establish relationship with customers by providing excellent customer service, listen carefully to customers' concerns and address issues through after-service.
• Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
• Summarize daily experience in order to propose to superiors/advise subordinates.

◇Other

• Cooperate with afiliated departments properly & timely with a focus on customer satisfaction.
• Communicate & contact direct-sales partners, distributors.
• Do tasks assigned by the company & department.
• Working location: Mekong Delta Area (Work from Home)
• Monthly Salary: 380～550(USD)

Requirements

• Age : 23 - 30
• Gender : Male preferred
• Language skill : Japanese OR English (business level)
• Bachelor degree of Electronics or Electrical engineer or mechanical engineer
• PC skill : MS Word, Excel, Power Point
• More than 2 year experience in service engineer or technical staff in machinery industry
• Have good business manner and work hard
• Able to work productively in a high pressure environment.
• Able to do multi-task activities with shifting priorities.
• High proactivity & mobility, management, teamwork spirit, communication, high problem-solving skill, fair evaluation of Subordinates.
• Person who can go to business trip (2-3 times / week)

Preferable Skill / Experience

- Having working experiences in Japanese company

NOTICE: 

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!