Technical Manager

Laptop, Chế độ bảo hiểm, Phụ cấp, Đồng phục, Chăm sóc sức khỏe, Tăng lương, Nghỉ phép năm

A Pest Control & Fumigation Services company is seeking Technical Manager with details:

• Manage and oversee all operations of the Technical Department (TD), including coaching and training technical staff to deliver professional service and product quality to clients.
• Conduct site assessments, develop technical proposals, determine resource norms, and manage labor/material allocations efficiently.
• Perform routine and ad-hoc field inspections to ensure service delivery meets company and customer standards.
• Personally handle complaints regarding unsatisfactory services and implement corrective actions to meet client expectations.
• Recommend rewards and disciplinary actions for technical department staff based on performance and compliance.
• Collaborate with the R&D department to develop technical procedures and standardized work instructions.
• Drive performance improvements across the team to enhance productivity, strengthen company image, and establish the company as the leading provider of pest control and fumigation services.
• Provide regular reports on business performance, including revenue, costs, and forecasts to the Board of Directors.