The Role:
- Identify and resolve problems relating to critical service operations and to prevent their recurrence using automation.
- Be involved in systems architecture and design, and subsequent implementation.
- Be involved in incident management daily
- Get involved in deep diagnosis of incidents, and engage with multiple highly skilled engineering teams on resolutions.
- Be part of a cool team, responsible for one of the largest cloud based services in South East Asia.
- Help improve reliability, stability and tackle scalability challenges with engineering teams
- Together with the engineering and support team, participate in on-call rotations and be an escalation contact for service incidents
- Mentor other engineers, define our technical culture, and help build a fast-growing team
Requirements:
- Preferably a degree in computer science, software engineering, information technology or related fields
- 6+ years of relevant experience with managing IT infrastructure with focus on the *nix platforms
- Possess a solid understanding of the Linux or FreeBSD/OpenBSD family of Operating Systems and their underlying components
- Possess a solid understanding of the OSI networking model
- Possess analytical skills, mental resiliency and the ability to think systematically under stressful conditions
- Highly accountable and takes ownership. Outstanding work ethic, high-integrity, team player, and a lifelong learner
- Experience in one or more of: Perl, Python, Go, C, C++ or scripting experience in Shell
- Fluent in English will have a major advantage
Really Nice to Haves:
- Experience with cloud computing technologies from vendors such as Amazon Web Services.
- Experience with Google Compute Engine, Digital Ocean would be an added bonus.
- Configuration management tool experience such as Ansible, Chef, Puppet or SaltStack.
- Experience with continuous integration and/or continuous deployment.
- Experience with hardening systems and knowledge in information security.
- Contributes to open source project experience with performance analysis and debugging tools.
Get to know Grab:
Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.
Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.
If you share our vision of driving South East Asia forward, apply to join our team today.
