Get to know our Team:
The regional safety team supports the entire organization across multiple geographies and business units. We are responsible for all safety-related aspects of the platform, through continual development and innovation to the business processes, policies and products. We also help influence the overall strategic direction of the company by supporting the top management with safety insights and advisory.
Get to know the Role:
- Handles all safety-related matters in the country. This means working in cross-functional teams and with external partners on projects, business processes, policies and product features affecting safety.
- You will also help track safety metrics and hence support the country management with safety insights and advisory.
- Lastly, you may represent Grab during safety campaigns/events; and be deployed as liaison officer dealing with media/ regulators/ injured parties during incident management.
The day-to-day activities:
- Support the safety function in your country cluster;
- Advise the leadership and management teams on safety matters;
- Support overarching safety management plans and projects;
- Develop safety training content and deliver training for driver partners;
- Implement safety policies and processes;
- Work with product team to continually innovate on the safety features of app;
- Actively monitor the safety KPIs for your country and develop early preventive measures;
- Develop and implement monitoring system for safety incidents;
- Conduct regular training to strengthen internal incident response capabilities and crisis resiliency;
- Adhere to safety audit roadmap premising on industry best practices and recommendations from safety accreditation bodies;
- Be a passionate advocate for road safety for both users and drivers.
The must haves:
- A minimally bachelors degree with 3+ years of experience;
- Analytical mindset with ability to present and execute on actionable findings;
- Critically observant about safety trends;
- An ability to execute policies and procedures with minimal guidance to prevent and mitigate safety risks;
- Passion about safety training for driver partners;
- Possessed excellent problem solving/decision making, communication and interpersonal skills;
- An ability to manage investigations, some complex and highly sensitive, individually or as part of a team covering all areas of the business;
- An ability to work independently or virtually in a minimally structured and fast-paced environment;
- Self-motivation to manage multiple tasks simultaneously and to meet deadlines;
- Proficiency in productivity tools (email, calendar, Word, Excel, PowerPoint);
- Solid spoken and written communication skills;
- Willingness to travel on ad-hoc basis as and when expected;
- Experience with law enforcement, government or private sector counterparts preferred;
- Conflict resolution experience preferred Project management experience preferred;
- Security, law, traffic regulatory, insurance or safety training background;
- Experience in engaging across Asian markets and cultures;
- Start-up experience a plus;
- Existing network of private and public sector contacts a plus.
