Security and Safety Business Partner

Get to know our Team:

The Security and Safety Team is your partner of choice! Internally, the team works with other stakeholders to design, enforce and execute policies and standards to ensure the security of our people, our data and our assets. Externally, we support the organisation in developing and shaping all safety-related aspects of our platform.




Get to know the Role:

-Handles all safety-related matters in the country. This means working in cross-functional teams and with external partners on projects, business processes, policies and product features affecting safety.

-You will also help track safety metrics and hence support the country management with safety insights and advisory.

-Lastly, you may represent Grab during safety campaigns/events; and be deployed as liaison officer dealing with media/ regulators/ injured parties during incident management.




The day-to-day activities:

· Lead the safety function in your country cluster;

· Steer leadership and management teams along the organization’s safety mission and principles;

· Develop overarching safety strategies and management plans;

· Implement internal and external user safety policies and processes;

· Understand the respective country’s business objectives and provide safety advisory and solutioning;

· Engage the product team to continually innovate on the safety features of app;

· Actively monitor the safety KPIs within your country cluster and develop early preventive measures;

· Develop safety training content and programs targeted at driver partners;

· Develop and implement monitoring system for safety incidents;

· Conduct regular training and exercises to strengthen internal incident response capabilities and crisis resiliency;

- Assist with the operational security in the country, including company staff, assets and operations

· Create a safety audit roadmap premising on industry best practices and recommendations from safety accreditation bodies;

· Be a passionate advocate for road safety for both users and drivers.

The must haves:

· Minimally bachelors degree - 6+ years of experience;

· An analytical mindset with ability to present and execute on actionable findings;

· Critically understand quantitative and qualitative patterns that are associated with safety trends;

· An ability to develop a variety of complex policies and procedures with minimal guidance to prevent and mitigate safety risks;

· Strategic mindset in thinking about the bigger picture and how we can improve as a company;

· Proven conflict resolution skills;

· Calm in the eye of the storm;

· Possess excellent problem solving/decision making, communication and interpersonal skills;

· A strong judgment and moral compass;

· Executive presence to be able to influence leaders across the organization;

· A proven project leadership and resource management experience;

· An ability to work cross-functionally, independently or virtually in a minimally structured and fast-paced environment;

· Self-motivated to manage multiple tasks simultaneously and to meet deadlines;

· Proficiency in productivity tools (email, calendar, Word, Excel, PowerPoint) Solid spoken and written communication skills;

· An ability to manage investigations, some complex and highly sensitive, individually or as part of a team covering all areas of the business;

· Stay current on industry and governmental regulations, and develop strong relationships with law enforcement, government or private sector counterparts;

· Customer service orientated;

· Direct experience in implementing and managing physical and information security systems useful

· Passion to ensure a safe ride experience for all our passengers and drivers;

· Be traveling on a regular and/or ad hoc basis (expect more than 5 days per month;

· Security, law or traffic regulatory, safety/ crisis/ risk management background;

· Experience in engaging across Asian markets and cultures;

· Start-up experience a plus;

· Support management experience a plus;

· Existing network of private and public sector contacts.