Restaurant Communications Senior Executive, GrabFood

Get to know our Team:

• GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region’s #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.

Get to know the Role:

• Manage and grow the way we communicate with our restaurant partners

• Work alongside account managers, Marketing, Creative and restaurants to develop creative content strategies to support restaurant marketing efforts and best content practices

The day-to-day activities:

• Strategise, plan and manage how we want to engage all our restaurants and shape the way we communicate with them on a daily basis

• Maintain all restaurant communications channels (including our blogs, help-centres and email channels - restaurant's key sources of information)

• Ensure all communications to restaurants are clear, consistent, informative and reflect our company mission and policies

• Work with the Marketing and Creative team to create content for the campaigns

• Collaborate with internal teams to create landing pages and optimize user experience

• Manage a campaign calendar with the Marketing and CRM team to ensure that communications are spaced out and sent out in a timely fashion

• Provide insights and analysis around campaigns & content using Analytics & Social Media Listening tools

The Must Haves:

• Candidate should possess a Bachelor’s Degree in Communications, PR, Marketing, Hospitality or another related field.

• At least 2 years of working experience in a related field such as F&B/Marketing/Social Media

• Proficient in both English and Bahasa Malaysia. Mandarin is a plus.

• Hands on experience with social media management for brands

• Creative, with a keen eye for aesthetics

• Sharp, persuasive copywriting skills

• Proven ability to successfully develop, and execute and own major multi-­channel marketing campaigns

• Independent, proactive and critical thinking skills.

• Ability to multitask and work in a team environment

• Fresh graduates with relevant internship experiences are welcome to apply