Regional Sales Engineer, GrabPay

Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia.

GrabPay is a wholly owned subsidiary of Grab with operations spanning across South East Asia countries that Grab is in. Our aim is to make GrabPay the default mobile payment wallet in the region, serving Grab users, drivers & merchant partners by having high quality payment product lines and satisfying our customer with outstanding service quality. Through the GrabPay platform, we seek to help unbanked mobile first users and merchants to build opportunities for themselves, while delivering trusted & safe payment systems to Southeast Asia.

Job Responsibilities

The Pre-Sales manager in Grab Pay's Business Development team is responsible for:

Product Launches

- Working with product team to develop new online acceptance features

- Building up new product pricing, market positioning and go-to-market strategies

- Impart knowledge of new product to the local business development team during launch

Business Development

- Working with local team and support them on merchant sales prioritisation

- Consult merchant's technical team on API specifications and integration flow, be the bridge for Grab's engineering team

- Streamline sales and integration processes for respective local markets

- Managing regional merchant accounts that has high LTV

- Accountable for regional online acceptance targets, which includes merchant acquisition, transaction volumes, merchant churn rates and monthly active users

Requirements

• At least 3 - 6 years of experience selling card-no-presence acquiring products
• Able to converse payment terms fluently
• Ability to consult merchants and articulate our APIs, flows and documentations in a clear and concise manner
• Prior work experience in South East Asia markets is preferred
• Prior experience in starting new company, business units or projects is required
• Ideal candidate will be Intuitive, resourceful and enjoy having autonomy
• Great at solving complex issues
• Bachelor Degree in Engineering, Business is preferred