- Provide effective and full support to FSQ Senior Manager and Sales Manager in all activities of Technical service and strategies.
- To perform daily examination during work process so as to ensure the desired product quality.
- To manage staff, including staff planning, controlling, suggesting plan to train and develop staff, implementing and supervising the discipline and staff appraisal
Sample testing and analyzing
- Perform inspection of raw material, products in-process.
- Perform testing of our finished products and competitive products.
Baking and Testing reports
- Prepare testing daily report per batch which should be submitted to QA-QC head in 24 hours.
- Confirm information report from Baking Technicians/ subordinates.
- Assign Baking Technicians/ subordinates to receive flour sample for testing depend on the purpose of each of flour.
- Supervise the Sample Records received from internal or competitors.
- Evaluate or determine the quality of tested flour via end-products.
- Timely submit to QA-QC head on every case involved.
Technical support and product quality
- Technical support to customer.
- Coordinate with Sales & Technical team to take care and give the best advice to end-users.
- Frequently support and guide the Marketing team about technical skills at Mill Bakery.
Equipment Maintenance
- Control the consumption of bakery materials, additives, & chemicals inside the Bakery Section - supervise Baking Technicians to make up the mixture of chemicals or additives at allowable & stipulated quantity.
- Record all in-out raw materials at section properly.
- Recommend FSQ Senior Manager/ QA-QC head effectively use any improvers, additives or chemicals for bakery performance on end-products.
Support Sales Team
- Update the application of flour
- Train customers to make products from flour
- Update information on flour quality from competitors
Develop and research new products
- Research and develop current additive & new additive defend product and market.
- Search and research new additives, dosage for product with lowest cost.
- Research and develop new products based on customer.
- Research and develop new products via documentary which was trained
- Save file all new products (take photograph, formula, procedure)