Work location:
Salary:
Industry: Administrative / Clerical
Get to know our Team:
Monitor performance metrics on driver operations processes from application reviewing, document collection and driver account activation
Conduct process mapping, analyze performance data, identify inefficiency gaps, recommend action plans & initiatives to improve driver acquisition throughput
Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.
Coordinate with verticals to plan operations capacity that ensures revenue growth target is met
Create tracking dashboards to present performance to the management
Implement regional projects to improve driver quality, standards and safety on the platform
Optimize operational processes from upstream to downstream to improve efficiency and productivity
The must haves:
Grab Vietnam
Salary: Competitive
Salary: Competitive
Salary: Competitive