Nơi làm việc:
Mức lương:
Ngành nghề: Hành chính / Thư ký
Get to know the Role:
The role will require the candidate to break down operational issues and use data-driven decisions to drive the business forward. This highly-collaborative role offers breadth as it cuts across teams and will involve data analysis and application with a focus on process building and implementation. You will play a critical part in ensuring that the content and revenue and collection teams are optimised as the business continues to grow.
The day-to-day activities:
Provide operational support for merchant content and revenue and collection (optimising metrics, structuring issues and identifying solutions, building efficient processes, advising on implementation, leading actual execution)
Decide on and be responsible for relevant OKRs, which may be shared across teams (# of Daily Trips, # of Online Merchants, % of Menu Items with Photos, Collection Rate, etc.)
Track performance at overall and city-level vs. target and vs. prior months
Lead content team to ensure the quick and accurate turnaround of merchant information updates and partner conversion requests as well as support geo and time-based expansion efforts
Manage revenue and collection team to achieve high collection rates, provide accurate tracking and reporting, and help settle collection disputes
Help out with merchant-side product and feature rollouts
Help merchant team across other analyses and requests to support business growth
Help on any special projects or key focus areas
The must haves:
Bachelor’s Degree in relevant field with a strong academic track record
Can effectively communicate in English and Filipino
At least 3 to 4 years total work experience
Proficiency in Excel/Google Sheets is required
Competent in quantitative analyses and problem-solving
Able to make key business decisions and provide rigorous, data-driven recommendations
Comfortable working in a semi-structured environment and organisation that changes frequently
A self-starter and independent learner who takes the initiative to challenge the status quo
Good interpersonal skills and can work with people at all levels with the ability to motivate and empower
Experience in strategy, consulting, and entrepreneurship is a plus
Grab Vietnam
