GENERAL DESCRIPTION
Head of Department, Sales – North / South Region is responsible for establishing, managing, implementing and controlling business activities for all projects and products of the Group to complete business plans and objectives.
KEY RESPONSIBILITIES
1. Develop strategies, business plans, goals, budgets, sales policies.
- Establish business operations for products and projects in the management area, including Business Strategy, Sales Objectives & Sales Plan, towards achieving FY’s sales target.
- Develop a distribution channel strategy and business model according to the Group's strategy.
- Advising the Executive Board in planning business strategies for the management area
2. Business activities.
- Building, developing and managing distribution channels to achieve NLG's revenue & sales targets to serve the Group's short, medium and long-term business strategy.- Establish & implement sales guidelines and policies including selling price policies, payment policies, bank support policies, etc.
- Organize and coordinate business activities.
- Participate with related departments and subsidiaries of the Group to jointly build products (design, planning) to improve product value and optimize benefits for the Group.
- Support sales and solve customer requirements in the pre- & post-sales stage.
3. Manage and coordinate with stakeholders.
- Coordinating with lawyers related to contractual issues with clients and business-related contracts, PMU to hand over products as planned, and Operations & Asset Management department to ensure operations as committed.
- Promote relevant departments to complete legal procedures to issue title certificates and carry out procedures for granting title certificates to customers when eligible.
- Manage the implementation of contract signing with customers in a timely and accurate manner and ensure complete and scientific contract archiving.
- Establish good relationship with external real estate agencies to promote harmonious working environment, producing desired sales results.
- Improve customer satisfaction from pre-purchase to product handover.
4. Marketing activities.
- Coordinate together with the communication and marketing department to develop the brand for products/projects.
- Supporting the development of strategies & action plans for communication management & brand development, product lines, projects in the management area
- Support the construction & development while managing the loyalty program for customers and residents.
- Support to build databases for customers.
- Supporting the construction and development of sales activities of the company (B2B marketing), home buyers.
