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Lead Captain

The Grand Ho Tram Strip
Ngày cập nhật: 11/09/2025

Thông tin tuyển dụng

Phúc lợi

Uniform, Health checkup, Training & Development, Annual Leave

Mô tả công việc

  • Engaging leadership that inspires and empowers the subordinates.
  • Assists with the strategic direction for the departments of responsibility and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
  • Make certain that areas of accountability are executed in uncompromised levels.  Proper utilization of resources is a must.
  • Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
  • Advise manager of shortages, damaged equipment or other problems that need immediate attention.
  • Seeks new and creative ways of utilizing and selling space.
  • Produces regular and special reports; maintains required records and files.
  • Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
  • Communicates with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.  
  • Provide excellence guest service, while having the ability to predict and exceed the guest’s needs and expectations.
  • Knowledgeable of all the properties amenities and services, have the ability to make suggestions to promote the property.
  • Seat guests systematically to meet the needs of servers and business volumes.  Maximize the use of the facility and staffing.
  • Perform all side works as assigned.
  • Keep the work environment clean and organized, free of clutter.
  • Assure a smooth transition during shift change; remain on duty in position until a replacement is present.
  • As the guest departs the outlet, thank them for dining with you and extend a sincere invitation to dine with us again.
  • Handle guest complaints immediately, involve management when needed.
  • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
  • Must have the ability to be productive for long periods of time.

Giới thiệu về công ty

The Grand Ho Tram Strip

https://thegrandhotramcareers.com

Located only 2.5 hour drive from Ho Chi Minh City, The Grand Ho Tram Strip’s first luxury integrated resort is drenched in tropical sunshine and bordered by... Xem thêm