HRBP Supervisor - Sales

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A. ROLES

- Acting as an advisor to Head of Department and Function Head (Sales) for all HR areas related.

- Ensuring compliance with HR regulations.

- Implementing performance management processes.

- Handling employee relations.

- Supporting organizational change initiatives.

- Supporting to Business partner as business purpose.

B. RESPONSIBILITIES

1. Talent Acquisition & Employer Branding (40%)

- Manage full-cycle recruitment for sales and support roles and other key positions across departments.

- Collaborate with hiring managers to understand role requirements and design effective recruitment strategies.

- Screen, interview, and assess candidates to ensure alignment with both job and culture fit.

- Maintain and update the recruitment pipeline and report regularly on hiring progress.

- Support initiatives that strengthen the employer brand both internally and externally.

- Represent the company at career fairs, industry events, and campus recruitment drives.

- Collaborate with third-party service providers/agencies to oversee the external recruitment of sales workforce.

- Monitor and ensure compliance with headcount plans, quality standards, and service level agreements (SLAs).

- Regularly assess performance, engagement, and retention metrics of outsourced salesman teams.

- Support issue resolution and process improvements in third-party manpower operations.

2. Business Partnering (30%)

- Partner with department heads to understand team structures, workforce planning needs, and organizational changes.

- Act as a strategic HR advisor to provide input on people-related decisions, performance issues, and team development.

- Identify training needs in collaboration with department leaders, particularly for the Sales teams.

- Support employee engagement activities and initiatives to promote a positive working environment.

- Assist in the execution of HR initiatives such as performance reviews, development planning, and internal communications.

3. Learning & Development (25%)

- Organize onboarding training program for new employees for sales department, monitor and evaluate the probationary period, manage related activities until the employee signs the official contract.

- Analyze the training needs of departments and propose appropriate training programs based on the company's current situation.

- Manage the Company's Online Training System.

- Conduct post-training evaluations and analyze data to make appropriate adjustments.

- Coordinate with sales department to carry out training activities.

- Develop training plans and programs according to the approved budget.

4. Others (5%)

- Monthly support in reviewing the timesheets and salary of third-party sales employees.

- Other duties are assigned by HR Director and Assistant HRBP Manager.