Housekeeping Supervisor

Open the HSKP Department in the morning. Check night report and prepare Room Attendants’ daily assignments.

Check guest rooms daily; check occupied rooms and vacant. Inform Room Attendant of missing items or work not properly performed. Inspect all guest corridors and pantries.

Establish cleaning programs to maintain cleanliness in guest rooms.

Check daily for maintenance conditions, make work orders for repairs in triplicate form (urgent reports made at once) and submit two to Engineering and retain one for file and follow-up.

Know all duties set out in all housekeeping job descriptions and ensure that systems are being followed. Check that Housemen and Cleaners vacuum all corridors, and maintain cleanliness in assigned areas. Inform Carpet Cleaner of rooms to be done and keep a record of them.

Know room setups, color schemes, linens and inventories. No furniture to be removed from rooms unless instructed by the Director of Rooms or Director of Housekeeping.

Keep open communication with Housekeeping management and attend briefing. Be familiar with all operating equipment so as to instruct staff as to its proper usage.

Responsible for implementing "ongoing" training programs, and projects as assigned.

Monitor training of new employees.

Perform other duties as assigned by management.