Serve as a key member of the Regional GrabFood team to define the current landscape, strategize and execute partnership opportunities and initiatives.
Leverage Grab’s business development network and generate new leads as required to identify opportunities to improve and iterate on customer-centric initiatives to improve customer experience.
Actively identify prospects/partners to engage by effectively developing and communicating a clear value proposition to specific to the partner’s business and use case.
Take the lead to define key segments to target, drive projects/deals end-to-end from closure to execution and maintain key relationships at senior levels of small/medium/large corporate institutions
Work closely with ops, marketing, product and business development teams throughout Southeast Asia (SEA).
Continuously own the development and execution of all business development initiatives, ensuring proper planning and on time, on target execution.
Prepare and deliver regular business reviews to Grab management on progress and solutions to increase the customer adoption (users/drivers).
Track and analyze KPIs related to all initiatives and quickly build countermeasures closely working with cross-functional and cross country teams.
Ensure all initiatives meet strategic and KPIs of the company.
Continuously develop initiatives that are customer-centric by representing the voice of the customer in all initiatives with the aim of improving lives.
Proactively work with varied teams across Grab to craft and share best practices, efficiently using common resources.
Must-haves:
Between 7 to 10 years of years relevant experience, preferably in tech/ start-up environments
Extensive partnership networks across Southeast Asia, and/or tech start-up industries in one or many countries in the region
Excellent organisational, and problem-solving/decision-making skills.
Intelligent, motivated self-starter with strong interpersonal skills and work ethic.
Experience in operational topics and strategy implementation with hands-on engagement style.
High levels of adaptability, comfortable with ambiguity and working in a VUCA (Volatile, Uncertain, Complex & Ambiguous) environment
