Enterprise Knowledge Synergist

Founded in 2009 in Orange County, California, Yes4All has grown to become one of the leading names in the fitness, furniture and lifestyle market. A significant player in e-commerce since 2016, we were among the first invited to Amazon’s Vendor Central (AVC) program and have been a top-12 Sports & Outdoors brand on Amazon since 2021.

We expanded our presence across the USA and 17 international markets, reaching $132M GMV with 74% YoY growth in 2023, achieving 26% YoY GMV growth in 2024 and a 3.5X increase in EBITDA. With 2,000+ SKUs on platforms like Amazon, Wayfair, and Walmart, we continue to scale.

Guided by Mr. Nguyen Chi My, we leverage Vietnam’s competitive strengths and strategic manufacturing partnerships to drive innovation. Beyond our own success, we empower Vietnamese SMEs, providing expertise to scale internationally.

At Yes4All, our people are at the heart of our success. We empower our team members to Shine The S.E.A by embracing extreme ownership, which fosters authentic and trust-based collaboration and drives sustainable value creation. As part of the CriTICal SquaD, our members embody core competencies that set us apart. We foster a dynamic and supportive environment, encouraging individuals to grow, take initiative, and make incredible impacts.

Our vision: To become the global leader in innovative products and services, delivering excellence, quality and affordability for all.

Our mission: To empower global consumers with access to quality and affordable products through innovative e-commerce solutions, while fueling the success of innovators, brands and manufacturers.

Join us and be part of a passionate team that is redefining the fitness and lifestyle industry!

I. RESPONSIBILITY AND AUTHORITY

Information Integration

• Collect and consolidate information from all departments, creating a comprehensive knowledge ecosystem
• Build connections between product specifications, company processes, and departmental knowledge
• Maintain a centralized repository of current product information, including features, pricing, and technical details
• Track package information and ensure product documentation is up-to-date and accessible

Knowledge Management

• Develop and implement an intuitive information architecture that makes knowledge easily discoverable
• Create standardized templates and formats for consistent information capture
• Map relationships between different knowledge areas to highlight connections and interdependencies
• Identify knowledge gaps and collaborate with subject matter experts to fill them

Information Distribution

• Create efficient methods for sharing knowledge across departments and teams
• Design and manage internal knowledge-sharing platforms and tools
• Ensure appropriate access levels while maximizing information availability
• Develop methods to push relevant information to teams when needed

Cross-functional Collaboration

• Serve as the go-to person for locating specific information across the organization
• Build strong relationships with knowledge owners in each department
• Facilitate knowledge transfer between teams and departments
• Help new employees navigate the company‘s knowledge landscape

Content Development & Maintenance

• Create simplified versions of complex information for different audiences
• Update existing content to reflect current practices and products
• Archive outdated information while preserving valuable historical knowledge
• Implement version control processes for critical information

II. REQUIREMENTS

Key Success Factors

• Reduction in time spent searching for information
• Increased cross-departmental knowledge sharing
• Improved accuracy and consistency of company information
• Positive feedback from internal teams about information accessibility
• Successful resolution of information requests within established timeframes

Knowledge

• Knowledge of training curriculum and training material development
• Knowledge of competency assessment and development

Skills

• Strong writing skills
• Natural curiosity and investigative mindset
• Exceptional ability to see connections between seemingly unrelated information
• Patience and persistence in knowledge gathering
• Excellent organizational skills with attention to detail

Experience

• 2+ years of experience in information management, knowledge coordination, or similar roles
• Strong communication abilities across different departments and management levels
• Proficiency with knowledge management and collaboration tools
• Demonstrated ability to simplify complex information for different audiences.

• Bằng cấp: Bachelor
• Độ tuổi: 21 - 30
• Hình thức: Nhân viên chính thức