E-COMMERCE EXECUTIVE

1. E-commerce Platform Management

- Manage and optimize sales performance on Shopee, Lazada, TikTok, and other marketplaces.

- Ensure accurate and up-to-date product listings: images, videos, descriptions, pricing, and promotions.

- Monitor inventory levels, process daily orders, and coordinate with warehouse/logistics teams to ensure timely delivery.

- Implement e-commerce growth strategies such as livestreaming sessions, weekly/monthly vouchers, and platform-specific programs.

2. Affiliate & Partnership Development

- Develop and manage affiliate marketing programs to drive order volume.

- Recruit, onboard, and support affiliates/KOLs to maximize performance.

- Monitor affiliate sales data and provide regular performance reports.

3. Marketing Campaigns & Content

- Support planning and execution of promotional campaigns for new and existing products.

- Operate and optimize ads on TikTok, Shopee, and Facebook according to budget and KPIs.

- Produce and supervise short-form videos, product images, and promotional copy; ensure quality control and brand consistency.

4. Performance Analysis & Reporting

- Track and analyze key metrics (CTR, conversion rate, engagement, sales) using platform analytics tools.

- Prepare weekly/monthly performance reports with actionable insights.

5. Market & Policy Updates

- Stay updated with new features, changing policies, commission rates, and platform fees on Shopee, TikTok, and other channels.

- Monitor competitor activities and e-commerce trends to propose new initiatives.

6. Customer Engagement

- Respond to customer messages, comments, and inquiries promptly on all platforms.

Build and maintain a loyal online customer community.

Work Experience & Qualification

• Bachelor’s degree in Marketing, Business, E-commerce, or related field.
• 1–2 years of experience in e-commerce operations, online marketing, or sales (cosmetics/beauty experience is a plus).
• Familiar with TikTok, Shopee, and Facebook platforms, including their advertising and promotional tools.
• Basic skills in content editing (video, images, captions).
• Good organizational and time management skills.
• Proactive, detail-oriented, and eager to learn about new e-commerce trends and tools.
• Experience with KOL/influencer collaborations or livestreaming is an advantage.
• Basic English communication skills are a plus.

• Bằng cấp: Bachelor
• Độ tuổi: Từ 25
• Hình thức: Nhân viên chính thức