Data Insight & Rewards Ops Optimization

Get to know our Team:

• The business development team in Malaysia is responsible for building up portfolio of long term partners that bring value to Grab’s passengers and driver partners. We work in a fast-paced environment, with a culture of individual ownership of key strategic pillars for Grab Malaysia.

Get to know the Role:

• Use data and technology to optimize outcome and efficiency of key BD initiatives and platforms
  1) Analyzing data from Grab’s various loyalty platform and partnership initiatives to come up with actionable insight
  2) Lead efforts to streamline and optimize operational processes for Grab’s various loyalty
  platform and partnership initiatives

The day-to-day activities:

• Functional - Analyzing data from Grab’s various loyalty platform and partnership initiatives to come up with actionable insight.
• Lead efforts to streamline and optimize operational processes for Grab’s various loyalty
  platform and partnership initiatives.
• People - Work closely with BD partnership leads to generate insight and initiate actions to act on these insights.
• Financial - Periodically analyze ROI from BD initiatives and PnL from loyalty platform.

The must haves:

• Data analytics, Excel, SQL queries, data visualization
• 2 years’ experience in data analytics and operational improve roles
• Excellent communication and leadership skills
• Be detail and quality oriented as well as have strong analytical and problem solving skills.
• Possess excellent verbal and written communication skills.
• Ability to demonstrate composure and a high degree of professionalism when in high pressure situations.