Content Management Lead - GrabFood

The day-to-day activities

• Provide direction on strategy regarding content management, including acquisition, maintenance, QA, and others.
• Oversee and shape entire operations and development of content management.
• Initiate new processes to capture fast-changing product development and food trends
• Grow and lead content team to ensure that all processes are carried out seamlessly with high quality standards
• Plan and execute content optimization strategy to drive key business metrics such as conversion rate, GMV, search optimization, and discoverability.
• Plan content support process to deliver accurate content creation/edition within committed SLAs

Qualification

• Education background in business or any related fields.
• Excellent communication and organization skills
• Has strong analytical skills to gather data-driven insights
• Fluent in English both written and spoken
• Experience in leading team of 20+ people is preferred
• Experience in similar content management environment is highly preferred