Business Analytics Manager

Get to know our Team:

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Get to know the Role:

-Lead multiple process improvement projects with direct contact with senior executives in the organization.

-Participate in the shaping, deployment and implementation of an enterprise-wide Lean Sigma Continuous Improvement program.

-Facilitate quality and change management processes

-Identify customer needs and key drivers to reach customer satisfaction goals with financial benefit.

-Perform business process mapping & analysis

-Serve as a the principal adviser for Grab for all departments within this growing organization.

-Partner with the leadership team to select improvement areas and build a robust improvement strategy, integrate recommendations with other programs and initiatives.




The day-to-day activities:

-Conducting lean action workout sessions with process stakeholders, facilitate brainstorming sessions to identify gaps and chart out improvement action plan.

-Conduct process bench-marking exercise

-Collect data on various metrics to create performance baselines and implement it across organization, monitor the usage of performance baselines and identify action plans to improve baselines.

-Mapping functional solution to technical solution

-Create to-be process maps and functional design.

-Identify the best process to be mapped with the system to improve productivity of the team.

-Process data analysis using six sigma methodologies

-Execute large scale projects to improve project delivery throughput by improving process capability and reducing cycle time.

-Work directly with internal process owners and Team Leads and project teams to drive process improvement projects within their areas of responsibilities.

-Develop guidelines for process improvement initiatives

-Identify the parameters to track process improvements and create monitoring criteria. The parameters can include input and output criteria, training, testing, methodologies, reviews, etc.




The must haves:

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