Get to know our Team:
Grab's lending business (GFSA – Grab Financial Services Asia) is a recent addition to Grab’s array of product and service offerings focused on extension of Micro credit to drivers, agents and merchants in Grab’s ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep local market operators across its focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. GFSA team is responsible for end to end conceptualisation, design, development, execution and ongoing management of all lending activities in its focus markets and segments.
Get to know your role:
Your role as Operations Associate will be to work closely with business development, credit risk and tech product team to deliver our key services i.e. digital lending.
Day to Day activities:
- Front-to-back office operations (loan origination, customer due diligence, disbursals, loan management and etc.)
- Liaise with internal grab teams i.e. commercial, credit, legal, compliance and tech product in order to service existing clients and deliver solutions for new client acquisitions.
- Work to onboard any prospective new clients via partnerships, develop onboarding and approval process.
- Maintain operational metrics and provide data backed insights on business and credit operations to maintain operational efficiency
Additional responsibilities:
- Work closely with the engagement team, commercial team, client representative to deliver special projects
- Enabling technology / digital implementations like RPA, and FinTech related solutions
Requirements:
- A recognized Degree qualification, preferably in Business, Finance, Operation Management, Economics, Computer Science and Engineering
- Min. 2 years project management and/or operations excellence roles such as digital process optimisation
- Preferred but not required, prior experience in eCommerce, Technology or Financial Services industry such as Retail Banks, Corporate / Institutional Banks, Insurance
- Able to make key business decisions or provide solid recommendations based on data & analytical thinking
- Able to plan, design and implement viable operation processes independently or within team environment
- Able to evaluate the existing processes and continuously innovate and optimize the operation efficiency
- Basic understanding of the local financial regulatory environment, compliance and customer due diligence process
- Strong analytical, interpersonal, written and verbal skills
- A lateral thinker and creative problem solver with strong attention to details
- Self-starter and ability to work well in a fast-paced environment
- Strong MS Office skills: MS Word, PowerPoint, Excel.
- Working knowledge of VBA is a plus.
