Warehouse Supervisor

DUTIES & RESPONSIBILITIES

Warehouse operations

• Supervise all daily warehouse activities, including Receiving, Inventory storage, Kitting and Shipping, to ensure timely support for production lines and Integration projects.
• Assign tasks, shifts and daily targets to the Warehouse Team Leader and warehouse staff; monitor work progress and performance.

Data & inventory management

• Be accountable for Inventory Accuracy in the ERP system (Epicor) against physical stock.
• Organize and control cycle counts and ad-hoc stock counts; analyze root causes of inventory discrepancies and implement corrective actions.
• Control the flow of production materials and components (Integration inventory) as well as non-inventory materials.

Process improvement & compliance

• Develop, standardize and train staff to comply with Standard Operating Procedures (SOPs), 5S, FIFO principles and Environment, Health & Safety (EHS) regulations in the warehouse.
• Propose process improvement initiatives to optimize storage space, reduce order processing time and minimize loss or damage of goods.

Coordination & reporting

• Work closely with related departments (Supply Chain, Production, Quality, Maintenance) to ensure smooth internal supply chain operations.
• Prepare periodic warehouse KPI reports (inventory accuracy, kitting lead time, staff productivity) and report directly to the Facility Manager / Head of Department (HOD).
• Perform other duties as assigned.

JOB REQUIREMENTS

• College or Bachelor’s degree in Supply Chain, Logistics, Business Administration, Industrial Engineering or a related field.
• Good English communication skills (able to read technical documents and write emails and work reports).
• Minimum 3–5 years of experience in a warehouse/manufacturing environment (precision components, precision mechanics or semiconductor/electronics manufacturing preferred).
• At least 1–2 years of experience in an equivalent position (Warehouse Supervisor or senior Warehouse Team Leader).
• Proficient in ERP warehouse/material management software (e.g., SAP, Epicor, Oracle or an equivalent WMS).
• Proficient in Microsoft Office, especially advanced Excel (VLOOKUP, Pivot Tables, KPI/inventory tracking reports and charts).
• Solid knowledge of warehouse management methods: 5S, Kaizen, FIFO, Cycle Counting.
• Strong leadership skills, including task delegation, conflict resolution and team motivation.
• Strong problem-solving skills and ability to respond quickly to unexpected situations.
• High sense of responsibility, careful and detail-oriented, and able to work under time pressure.
• Certificates in occupational safety or warehouse management, or forklift operating experience, are an advantage.
• Benefits - Meal Allowance: Daily meal support provided. - Working Equipment: Necessary working equipment and tools will be provided. - On-the-job Training: Opportunity to gain practical experience. - Professional Working Environment: Opportunity to work in a professional and multinational environment. - Healthcare Insurance: Healthcare insurance premium is fully covered by the company in accordance with company policy.
• Working Time : 7:45 AM – 5:30 PM (Monday – Friday) - Shuttle Bus: Shuttle bus service is available upon registration. (HCM and Bien Hoa route)