Trưởng Quầy Thực Phẩm Chế Biến Sẵn & Bánh Mì (Bình Dương Cũ)

• [BÌNH DƯƠNG CŨ - AEON BÌNH DƯƠNG NEW CITY] Trưởng Quầy Thực Phẩm Chế Biến Sẵn & Bánh Mì

1. Operations management -    Supervise Group Leader(s) and General Staff to ensure

• Merchandise is fully replenished, in good conditions & quality.
• All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
• Changing price label (if neccessary) is completed before store opens. -    Verify and approve inventory orders raised by Group Leader(s). -Understand clearly the work of the department to control loss through MU-MD, PAZero. -    Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled. -    Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
• Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
• Sales floor is kept clean & tidy
• All backrooms are locked in good conditions
• POP execution is carried out properly
• Fire safety procedure is carried out properly - Maintain FSH and 5S as the company rules -     Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager.
• 2. Manpower management - Plan Monthly Department ‘s duty roster and manpower schedule. - Ensure sufficient manpower during business in ad-hoc situations. - Monitor Supervisor(s), General Staff and Promoter’s attendance and attire. - Approve duty roster, shift plan raised by Supervisor(s).  - Be responsible for Supervisor(s) and General Staff’s performance. - Take part in recruitment & selection activities for Division’s staffing. - Motivate, training and develop staff in order to encourage their professional development. - Identify potential staff for succession planning purposes. - Build and promote team work spirit.
• 3. Sales and profit management - Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates. - Breakdown the sales target given by Store Manager to each GL(s) and take responsibilities for sales target achievement of the division. - Overall plan and supervise the execution of promotion schemes. - Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity. - Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.
• 4. Customer satisfaction -  Provide good customer services to encourage “plus selling”.
• Be polite and listen alternatively to customer needs.  - Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction - Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.
• 5. Other tasks - Be on duty and act as Store Manager when as Store Manager not present at work  - Other tasks or responsibilities as assigned by direct Store Manager. - Open & close store

• College/ University degree
• At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
• Detail oriented and be able to handle multi-tasks
• Abilities to use computer, office programs and database
• Good communication skill
• Leadership
• Fluency in English language (both written and oral)
• High pressure
• Be able to work at shift & on Public holidays.