Thư ký Kinh doanh - Tiếp thị Hợp Kênh (Omni channels), tổng đài, tiếp tân Chi nhánh Miền Bắc

RESPONSIBILITIES/ MÔ TẢ CÔNG VIỆC :

Sales Operation

• In charge of contracts and quotations; follow up orders and services to Key Accounts customers, including on social media, via phone and emails.
• Inputting data, operating, tracking orders, invoicing, shipping and payment on ERP system
• Synthesizing forecast reports from sales team and assist Sales manager in control demand forecast and supply plan
• In charge of Omni channels sales and orders handling

Sales and Marketing Support

• Back-up for web admin, Call center admin, Back-up for web admin, Call center admin. Manage Fanpage, LinkedIn and other social media channels of Sales and Marketing Team together with Marketing Team.
• Synthesizing various reports from Sales and Service, Call Center, analyse and make daily/weekly/monthly reports according to the Sales Manager’s requirement (turnover, KPI, pricing, costs…)
• Preparing reports of sales at S&OP meetings and follow-up
• Compile, implement and assist Manager in controlling the processes and regulations of SM department
• Translate technical documents into English (or Chinese/Korean/Japanese if possible), edit broshures, support products marketing activities
• Undertake other administrative supports to Sales & Marketing Managers such as events, fairs/seminars/meeting, trade, digital & social marketing

The following tasks are required only for call center/customer service coordinator position:

• Being in charge of all in-coming calls, forwarding to related departments and persons
• Short introduction about companies, products and services as trained. Handling customers service and complains following companies policies
• Make weekly customer service reports. Supporting in analysing reports and ERP

JOB  REQUIREMENTS / YÊU CẦU CÔNG VIỆC:

• Good Excel for Sales Operation & Sales and Marketing Support Positions (flow-chart, normal formulas & corporate formulas) to serve reports.
• College/University graduated with major related to Business Administration, Commercial, Foreign Trade, Marketing, Finance, Accounting, or Information Technology, ERP, statistics, etc
• Minimum 1 year experience in sales operation, purchasing, merchandising, import-export, logistics, accounting, finance or operating CRM, ERP, Accounting software or E-com, Omni channels
• English proficiency at 4 skills. Candidates with one of the following languages: Korean, Japanese, Chinese at intermediate level does not require high level of English
• Good writing, communication, online, social media skills. Minimum 200 connections on facebook/LinkedIn/Instagramm/Youtube/Tiktok… is a plus
• Data mind-set, good planning, task management
• High responsibility, Integrity, hard-working, service-minded & team-work

MỨC LƯƠNG:Thỏa thuận theo năng lực

ĐỊA ĐIỂM LÀM VIỆC: CÔNG TY CỔ PHẦN PMAC - 3B7 Đầm Trấu, Q. Hai Bà Trưng

Email phòng nhân sự: ***@pmac.asia