[SWAROVSKI] Sales Merchandiser - Giám Sát Quản Lý Doanh Thu Và Thu Mua

This position will report to Brand Manager and be responsible for support strategic decisions, implement sales and marketing activities to ensure planned revenues are achieved whilst working within budgeted costs.

1. Operations

• Implementation and achievement of sales plan, KPI per store, monitor results and take actions on an immediate and ongoing basic.
  - Work with HR, Brand Manager on incentive and remuneration scheme for store crew
  - Continuously monitor stock levels (minimums and maximums) in conjunction with Store Manager to ensure optimum coverage while minimizing excess
  - Willing to full-fill the paper-work process in structure.

• 2. Merchandise
  100% transfer task must be done in system before actual happening. 
  - No error task on the system, no products stuck on TRANSIT warehouse
  - Inventory correct: 95% matching quantity between system and actual stock
  - Report : PPR high accuracy & efficiency

• 3. Customer & Stakeholder Relationship

• Quickly and effectively resolve customer issues
  -  Establish relationships with VIP customers to understand market needs
  -  Internally, work closely with cross-functions team (HR, Accounting, Logistics,etc.)
  -  Externally, build and maintain a positive relationship with suppliers, partners, principle.

4. People Development

- Recruit SM or SA to meet brand standards 
- Provide direction, on-going training, coach SM and SA to develop and motivate team
- Provide clear and constructive feedback on regular basis to SM and SA on their performance 
- Provide an atmosphere that motivates, encourages and challenges SM and SA to achieve excellence
- Review, approve and conduct performance reviews
- Periodically review staff rotations to ensure optimum coverage at peak customer traffic times

• Training and coaching
• Analyze, work with numbers and excel formula is required
• Retail skills
• Minimum university education
• Great communication
• Two years management experience required
• Previous experience in cosmetics field preferred. Leadership, training, public speaking experience needed

• Insurance, Travel opportunities, Incentive bonus, Health checkup, Training & Development, Salary review, International Travel Opportunity, Business Expense