Student Engagement & Administrative Officer (1-year contract)

Job no: 576838
Work type: Contractor, Full time - Fixed term/Contract
Location: Vietnam - Ho Chi Minh
Categories: Administration, Student Administration, Education

KEY RESPONSIBILITIES

Customer Services

• Ensure accuracy and punctuality of communications to students and parents. Communicate a clear and deep understanding of SEUP products, processes, policies, procedures and guidelines.
• Arrange meetings or counselling sessions for students or parents.
• Conduct Placement Testing and act as translator.
• Maintain frequent and effective communications with Student Centre, Student Recruitment, Student Admin & Billing records.

Administration Support 

• Provide day-to-day administrative support for the managers.
• Conduct end of course evaluations and ensure course evaluation reporting requirements are met.
• Understand all tasks of other SEUP Administration & Student Engagement Officers within the team to cover their jobs when they are on leave.
• Undertake any other duties that may be required.

KEY SELECTION CRITERIA

A relevant Bachelor Degree.  At least 3 years’ experience in customer service/ administration. Highly organised, detail oriented and able to handle multiple tasks. Excellent customer service. Demonstrated ability to work independently and as part of a team. Experience using database systems, working with a wide range of suppliers.

Working hours: 40 hours per week including weekends

Salary: starting from 13,800,000 VND gross/month

Contract term: 1 year

TO FIND OUT MORE

For further information about this role, please click on the Job Description document below.

 JD_SEUP_Student Engagement and Administrative Officer_PSV3_Mar 2019.pdf

HOW TO APPLY

Click on the ‘Apply Now’ link. Applications close on 6 June 2019

Note: This is a short-term position and the successful candidate will be contracted through a third party

Advertised: 27 May 2019 SE Asia Standard Time
Applications close: 06 Jun 2019 SE Asia Standard Time