Store Manager (ngành hàng thời trang Balabala)

Store Manager - Balabala Lotte West Lake

• A. Business Management
• Responsible for developing and implementing practical plans to achieve the retail store’s business goals; execute, monitor, and meet sales targets.
• Analyze business data/information and propose appropriate solutions to develop or improve performance indicators.
• B. Product / Store Image Management
• Ensure that store design and layout comply with company guidelines.
• Responsible for planning weekly/monthly/quarterly sales activities and developing the store’s image.
• Manage and control store inventory effectively.
• C. Human Resource Management
• Train sales staff: Understand the importance of sales training and coaching to achieve company revenue targets.
• Plan and allocate tasks efficiently within the store to ensure smooth daily operations.
• Handle personnel issues, foster teamwork, and create a positive and productive working environment.
• Participate in the recruitment process for store staff.
• D. Customer Service
• Strictly comply with the company’s customer service policies at the store level.
• Resolve and manage customer service issues to ensure customer rights and satisfaction.
• Benefits & Compensation
• Probation: 2 months with 100% of the agreed salary.
• Incentives: Sales bonuses, travel allowance, holiday/birthday bonuses, and full social insurance as regulated by law.
• Training: Opportunities for professional training in China.
• Career Development: Dynamic and professional working environment with management training programs and promotion opportunities.
• Insurance: Full social insurance benefits in compliance with Vietnamese law.

• Good at English communication skills and a well-groomed appearance.
• Preferably with 3-5 years of experience in retail store management in the fashion industry (men’s, women’s, or children’s fashion, etc.).
• Willing to travel domestically and internationally.
• Proficient in office software.
• Logical thinking with sharp business acumen.
• Passionate about fashion and sales; energetic and proactive.
• Strong communication and negotiation skills.
• Curious, courageous, creative, and able to work well in a team.