Social Media Manager

I. Job Description

• Managing and attending directly to all customer queries, concerns, and comments posted to the company's social media platforms.
• Liaising with Sales Personnel, Product Manager to satisfy customer expectations.
• Reviewing all social media posts to ensure removal of inappropriate content.
• Working with the marketing team to develop comprehensive social media strategies. - Updating frequently a working knowledge of company products to effectively communicate with customers.
• Attending hot events on social media and representative of the company.
• Creating and maintaining strong relationships with company partners and external stakeholders.
• Staying informed on social media trends to create a unique and innovated company brand.
• Other tasks assigned by Direct Supervisor.

II. Requirment

• A minimum of 3 years' experience as a social media representative, or a similar role.
• A year of customer service experience would be beneficial.
• Excellent knowledge of social media best practices.
• Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.
• Working knowledge of social media tools, such as HootSuite, Buffer, and Google Analytics.
• Solid customer service skills.
• Good communication and interpersonal skills.

• Ability to work independently in a fast-paced and challenging environment.

III. Other requirement

• Age: No age limit.
• Official staff.
• Full-time work: Monday to Friday (8am
• 5pm) and Saturday (8am
• 12pm).

IV. Benefit- Working in a young, dynamic, friendly startup environment, encouraging self-development, etc., remuneration according to the company's regulations. - Opportunity to develop yourself with many new challenges. - Holiday, birthday, social insurance payment. - Be trained in the soft skills necessary for the job and develop management skills