Service Engineer for Force Measurement

Service Engineer for Force Measurement

ABB’s Industrial Automation Division provides modern solutions for various types of industries. The division consists of seven business units: Oil, Gas and Chemicals (IAOG), Process Industries (IAPI), Marine and Ports (IAMP), Turbocharging (IATU), Control Technologies (IACT), Power Generation (IAPG) and Measurement and Analytics (IAMA). The main focus of this ABB business is to provide customers with products and solutions for instrumentation, analytics of industrial processes. The industries served include oil and gas, power, chemicals and pharmaceuticals, pulp and paper, metals and minerals, marine and turbocharging. Key customer benefits include improved asset productivity and energy savings.

2018-07-12

Professionals ( > 2 years of work experience)

ABB Vietnam currently has an opportunity Service Specialist for Force Measurement Product in our Measurement & Analytics Business Unit who will be responsible to lead and manage technical service activities by providing technical support and ensure customer needs are understood. Based at Ho Chi Minh city and reporting to Local Business Unit Manager, your key areas of responsibility will include, but are not limited to:

• Implement service strategy and ensure corresponding plans are implemented constantly in service organization.
• Provide technical consulting and services to management and customers and investigate customer needs.
• Define new methods to develop market or manufacture new services as per customer requirement.
• Manage and maintain smooth and strong relationship with customers and identify new sales opportunities.
• Coordinate and manage specialist service programs internally and externally.
• Prepare and maintain all documents and reports signed by customer representative.
• Drive continuous improvement and ensure the service findings to the product system groups for improvements.
• Ensure that health and safety culture is maintained and all the related company policies are adhered.
• Provide technical support and coordination to team.
• Manage team and ensure the team is properly organized, motivated and engaged.

To be considered for this role you should have,
• Degree or diploma in an electrical, electronic or machinery engineering field with 5 years professional experience in Service or in Product/System unit in the Iron & Steel, Aluminum, Pulp & Paper
• Had experience in metals rolling mill in operation or maintenance
• You should have knowledge of service portfolio and capability of commissioning and service job.
• Knowledge and Good Experiences with ABB Force Measurement products (Strip Tension Systems, Web Tension Systems (Load Cell), Thickness Gauges, Stress meters Flatness Control Systems) will be preferable
• Strong English communications skills and Flexibility and adaptability to team culture
• Accept long time commissioning and service at customer site including of oversea service job and training.

Location: Hanoi, Vietnam

Contract type: Regular/Permanent

Business unit: Business Unit Measurement & Analytics

Date posted: 2018-06-29

Job function: Service and Maintenance

Publication ID: VN64641701_E21

ABB (ABBN: SIX Swiss Ex) is a pioneering technology leader in electrification products, robotics and motion, industrial automation and power grids, serving customers in utilities, industry and transport & infrastructure globally. Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions: bringing electricity from any power plant to any plug and automating industries from natural resources to finished products. As title partner of Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 135,000 employees. www.abb.com