SENIOR SALES EXECUTIVE – INDUSTRIAL

Company

• SGS Vietnam

Business Unit

• Industrial Services

Function

• Industrial Laboratory

Reporting to

• Sales Manager / SBU Manager

Location

• Ho Chi Minh City, Vietnam
• About the Role
• We are looking for a driven and experienced
• Senior Sales Executive to join our Industrial team.
• The successful candidate will be responsible for developing new business opportunities, managing existing accounts, and driving revenue growth for assigned services and products.
• This role requires strong business development, client relationship management, negotiation, and market analysis capabilities.
• You will work closely with customers, technical experts, Customer Service, and internal stakeholders to provide appropriate solutions and ensure a high level of customer satisfaction.
• Key Responsibilities
• Business Development & Sales
• Develop and implement sales strategies to achieve assigned sales and revenue targets.
• Identify and develop new business opportunities across relevant industrial market segments.
• Proactively approach prospective customers, arrange meetings, and understand their business needs, concerns, and requirements.
• Prepare and deliver presentations introducing SGS testing and related services to potential and existing customers.
• Handle new and existing sales enquiries and provide appropriate commercial solutions.
• Prepare quotations and commercial proposals.
• Negotiate commercial terms and close sales opportunities.
• Recommend selling prices and discount levels for approval by the Sales Manager and/or SBU Manager.
• Develop and maintain strong relationships with key accounts and potential customers.
• Identify opportunities to expand business within existing accounts and increase customer penetration.
• Account & Customer Management
• Act as a key commercial contact for assigned customers.
• Maintain strong relationships with customers and factories.
• Understand customer requirements and coordinate internally to ensure accurate and timely responses.
• Gather customer feedback and communicate relevant insights to internal teams.
• Coordinate with Customer Service, technical teams, Supervisors, and Managers to resolve customer complaints or claims.
• Support the follow-up and collection of outstanding payments from customers.
• Maintain accurate and up-to-date customer and account information.
• Market Development & Analysis
• Collect and analyze market information, including industry developments, customer trends, and competitor activities.
• Identify opportunities to penetrate new customer segments and markets.
• Develop and recommend appropriate sales and marketing activities to support business growth.
• Prepare sales forecasts, market analyses, and business reports for management.
• Monitor sales performance and identify actions to maximize revenue potential.
• Participate in industry exhibitions, trade shows, conferences, seminars, and networking activities to promote SGS services and expand the customer base.
• Collaborate with the Marketing team to support promotional campaigns and sales activities.
• Internal Collaboration
• Work closely with technical experts and project teams to provide customers with accurate information regarding testing services and projects.
• Coordinate effectively with Customer Service and other relevant internal functions throughout the sales and service delivery process.
• Collaborate with other SGS Vietnam divisions, branches, affiliates, and subcontractors when required.
• Share market intelligence and customer feedback with relevant internal stakeholders.
• Support and provide guidance to junior sales team members by sharing sales techniques, market knowledge, and best practices.

• Bachelor's degree or higher in a relevant field.
• Minimum 3 years of experience in sales of related products or services .
• Experience in
• B2B sales, industrial services, technical services, testing, inspection, certification, laboratory services, or other third-party services is highly preferred.
• Proven ability to develop new customers and generate business opportunities.
• Strong customer relationship management and account development skills.
• Demonstrated track record of achieving sales targets is preferred.
• Skills & Competencies
• Strong selling, negotiation, and closing skills.
• Excellent communication and presentation skills.
• Strong customer-oriented and commercial mindset.
• Highly motivated, proactive, and target-driven.
• Good analytical skills with the ability to understand market and competitor information.
• Ability to work independently in customer development and client visits.
• Good teamwork and cross-functional collaboration skills.
• Fast learner with a strong passion for sales.
• Strategic thinking and problem-solving skills.
• Good knowledge of marketing and negotiation techniques.
• Proficient in Microsoft Office.
• Good command of
• English .
• Chinese language capability is an advantage.
• Willing and able to travel domestically and internationally when required.
• Key Performance Indicators
• Performance in this position will primarily be measured through:
• Revenue growth of assigned services and products.
• Achievement of assigned sales targets.
• New customer and key account acquisition.
• Development and retention of key accounts.
• Sales pipeline and business opportunity development.
• Timely and accurate submission of weekly, monthly, and quarterly sales reports.
• Customer relationship management and internal coordination.
• Management and follow-up of outstanding customer payments.
• Key Stakeholders
• External
• Customers and factories
• Subcontractors
• SGS affiliates
• Internal
• Sales Manager / SBU Manager
• Industrial Laboratory and Non-Laboratory teams
• Technical teams
• Customer Service team
• Marketing team
• Other divisions and branches of SGS Vietnam