Senior Project Coordinator

1. End-to-end project coordination

• Coordinate project activities across business, product, technology, QA, and vendor teams
• Track timelines, deliverables, dependencies, and critical milestones across multiple concurrent initiatives
• Facilitate daily stand-ups, sprint reviews, project checkpoints, and stakeholder meetings
• Proactively identify blockers, risks, and cross-team dependencies to ensure on-time delivery

2. Business workflow & process analysis

• Gather and clarify business requirements from stakeholders
• Translate complex requirements into workflow diagrams, swimlane processes, system interaction maps, and business logic documentation
• Design process flows using tools such as
• Lucidchart, Draw.io, Miro, or Visio
• Ensure workflows are optimized for system scalability, user experience, and operational efficiency
• 3. Wireframe, mockup & requirement visualization
• Convert business requirements into low-to-mid fidelity wireframes and UI mockups
• Use
• Figma or similar prototyping tools to align business and technology teams before development
• Present workflow logic and UI concepts clearly to both technical and non-technical stakeholders

4. UAT governance & release readiness

• Plan and coordinate
• User Acceptance Testing (UAT) activities
• Prepare test plans, test scenarios, and acceptance criteria
• Guide business users through UAT sessions, consolidate feedback, and manage defect tracking
• Partner with QA and engineering teams to ensure defects are resolved before release

5. Documentation & project reporting

• Maintain project documentation including BRD, process maps, meeting minutes, RAID logs, and handover materials
• Prepare project status reports and governance updates for leadership
• Manage backlog prioritization using frameworks such as
• MoSCoW or urgency-impact matrix

• Bachelor’s degree in IT, Computer Science, Software Engineering, Information Systems, or related fields
• Minimum 3 years of experience in project coordination, business analysis, system implementation, or delivery support
• Experience in digital banking, consumer finance, LOS, mobile app, or enterprise systems is highly preferred
• Strong understanding of SDLC lifecycle, including requirement gathering, development, testing, deployment, and post-release support
• Solid knowledge of system architecture concepts, APIs, integration flow, and database fundamentals
• Hands-on experience with workflow design, mockups, UAT, and defect tracking
• Proficient in Jira, Confluence, Figma, Lucidchart, Draw.io, Miro
• PMP, CAPM, Agile, or Scrum certifications are a strong advantage
• Strong coordination and stakeholder management capabilities
• Excellent process thinking and structured problem-solving
• Strong multitasking and priority management under fast-changing environments
• Strong English communication and documentation skills
• High ownership and detail orientation