Senior Leasing Executive - Luxury shopping mall

RESPONSIBILITIES

• 1.       Leasing Documentation & Legal Administration ·       Draft and manage professional Offer Letters, Lease Agreements, Addendums, and Proposals related to the operational activities of potential and existing tenants. ·       Prepare and finalize technical dossiers including Premises Handover Minutes, Inventory Checklists, and Acceptance Certificates for leased areas. ·       Compose and respond to official correspondences/dispatches to tenants with a professional and sophisticated tone, ensuring alignment with the Board of Directors' directives.
• 2.      Tenant Sales Data & Performance Reporting ·       Collect, consolidate and verify weekly and monthly sales data (turnover) submitted by all tenants (“TOS” – turnover sales). ·       Maintain a clean, structured tenant sales database and ensure timely, accurate reporting from each tenant. ·       Produce weekly and monthly tenant sales reports, including performance by category, floor, zone and individual tenant. ·       Analyse sales trends, sales density (sales per sqm), year-on-year and month-on-month performance, and flag under performing or outperforming tenants to the Sales Manager. ·       Support turnover-rent calculations and reconciliation with the Finance team where applicable. ·       Prepare clear charts, dashboards and commentary to support management decisions on tenant mix, leasing strategy and renewals.
• 3.       Tenant Relations & Business Development Support ·       Manage the Leasing Hotline, acting as the first point of contact for prospective luxury brands; professionally identifying and screening tenant requirements. ·       Support the Leasing Manager to negotiate contract renewals and extensions with existing tenants. ·       Coordinate with the operations team for "Floor Checks" and physical premise handovers to ensure the space meets luxury brand standards. ·       Maintain high standards of formal language in both written dispatches and face-to-face interactions with premium brand representatives.
• 4.            Tenant Prospecting & Outreach ·         Identify and research potential tenants aligned with Trang Tien Plaza’s repositioning strategy and target tenant mix (premium fashion, lifestyle, F&B, beauty and experiential concepts). ·         Build & maintain a tenant prospect database covering domestic and international brands. ·         Support cold outreach, follow-ups, site tours and pitch presentations to prospective tenants.
• 5.            Market Research & Reporting ·         Conduct marker and competitive research on retail trends, tenant performance, rental benchmarks and consumer behaviour in Hanoi and Vietnam. ·         Support the Sales Manager with data analysis, presentation and inputs for management and investor reviews.

• REQUIREMENTS
• 1.       Education & Experience ·       Bachelor’s degree in Business Administration, Law, Economics, or related fields. ·       Minimum 2-3 years of experience in Sales Admin, Leasing Coordinator, or Assistant roles within Luxury Retail, Premium Real Estate, or 5-star Hospitality sectors.
• 2.       Skills & Competencies ·       Strong proficiency in Microsoft Office / Google Workspace, with advanced Excel/Sheet skills (pivot tables, lookups, basic formulas, charts) for sales data analysis and reporting. ·       Comfort working with numbers – collecting, cleaning and analysing sales data and turning it into clear insights. ·       Working knowledge of AI tools (ex.: ChatGPT, Claude, Gemini or similar) for draftfing, summarizing, market research and productivity. ·       Basic ability to read or update floor plans (CAD/Technical drawing interpretation). ·       Fluent in Vietnamese and English (another language is a plus). ·       High attention to detail and precision in document drafting.
• 3.       Personal Attributes ·       Service Mindset: Proactive and sophisticated support for both internal stakeholders and external premium partners. ·       Collaborative and adaptable in a dynamic environment. ·       Results-oriented and committed to continuous improvement. ·       Discretion: Absolute confidentiality regarding tenant contracts and strategic business data. ·       Professional appearance and strong interpersonal skills suited to a premium customer-facing mall environment.