Security Supervisor (Giám Sát An Ninh)

• At Long Hai Securitas you will be responsible for managing all the activities of security team at the site, working with Branch Manager to ensure all staff understands security policy & procedures.
• Manage and organizing patrolling of security team, and ensure that follow all of compliance with client's regulations.
• Specifically, you will be responsible for performing customer service following tasks to the highest standards:

1. Security Team management

• Organize, manage, monitor team member at the site
• Coaching and training skills: Security skills, Customer Service, First Aid, CCTV, Fire Fighting ... for team member
• Evaluation, reward, and disciplinary action
• Ensure the safety of employees' work
• Report daily/ weekly/ monthly follow request from clients

2. Compliance with regulations at the site

• Disseminate and train security regulations for employees, ensure the company's service standards when providing to customers
• Ensure team security at the site meet all of required of Regulation/ Audit of customer: CTPAT, SMETA, RBA, ...
• Notify line manager, the HR dept, and local authorities about accidents occurring in the affiliated area
• Participate in training and support training on security and fire prevention organized by local authorities
• Training first aid skills for employees and conducting first aid, first aid, and rescue for customers when needed.
• 3. Ensure the safety of people & facilities at the site
• Monitor fire protection equipment: Exit doors, Access Control, CCTV Camera system, Alarm system, SOC, CMS...
• Handling incidents: fire, explosion, flood...
• Participate in resolving customer complaints smoothly to protect the company's reputation
• Participating in checking the import and export of goods
• Control and prevent loss of goods at the warehouse, cashier or the counters at the site

4. Other tasks assigned by Branch Managers

• Organize the development of plans, task descriptions, and instructions for responding to emergencies or incidents
• Consulting and proposing to customers measures, solutions, and methods to manage security team and minimize risks for customers strictly.
• Coordinate with customers to resolve arising tasks according to regulations
• Report according to regulations including periodically, incidents that arise according to regulations.
• Participate in regular meetings with Client management levels according to regulations, including regular and extraordinary
• On behalf of Long Hai Securitas work and coordinate with local government agencies to resolve related tasks.
• On customers' behalf, resolve security-related issues and order when required.

• Qualification : Colleges / University or higher degree in Security, Business Administration or any other similar subjects.
• Knowledges : Excellent in Security and knowledge of HSE, CCTV, Access Control …
• Skills
• Good communication at English
• An organized and systematic approach to problem-solving
• Good leadership, interpersonal, and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standards
• Experience : > 2 years’ experience in Security Supervisor or 1 year's Secuirty Manager or a similar role.